Deputy
Business Development Representative
At Deputy we’re on a mission to change the way the world works.
Sales and customer success
Full-time
Hybrid | Sydney, NSW, Australia
Visa sponsorship · No
Entry Level · A role for someone with underlying potential, good motivation and ability to learn. Typically no direct experience is required.
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Why Deputy
Deputy is a SaaS Workforce Management Product company. HQ'd in Sydney (AU), with offices also in Melbourne, London (UK), Atlanta and San Francisco (USA). We’ve helped hundreds of thousands of people across all industries in 70+ countries save time and money managing their hourly workforce so they can focus on what they do best, and be amazing.
About the role
As a Business Development Representative (BDR) at Deputy, you will play a pivotal role in driving new business across targeted segments. Collaborating cross-functionally, you will help execute an innovative outbound strategy, actively sourcing and building pipelines for our Account Executives. We’re seeking enthusiastic and ambitious individuals ready to enhance our sales efforts.
In this role, you will spend a significant amount of time making cold outbound calls, re-engaging with previous inquiries, and sending prospecting emails to potential Deputy customers. You will also coordinate qualified discovery calls and demonstrations with the Account Executive team to facilitate the sales process.
Responsibilities
- Proactively source, engage, and qualify strategic prospects in targeted industries.
- Navigate a high volume of sales inquiries and proactively reach out to prospects via phone calls (90% of your role will focus on outbound leads).
- Qualify prospects for the Deputy sales process, ensuring optimal scheduling of demonstrations with Account Executives.
- Coordinate appointments and web demonstrations with the sales team to advance leads toward subscription.
- Accurately document prospects' pain points and business cases in our CRM (Salesforce) and maintain up-to-date records.
- Uphold a customer-first approach, providing a positive first impression of Deputy to all prospects.
Skills & Experience
- Previous experience as an SDR, BDR, or in agency recruitment, with at least 1 year of outbound sales experience
- Familiarity with outbound account planning, research, and prospecting is a plus.
- Strong work ethic, integrity, and resilience; adaptability to the dynamics of startup life.
- Ability to engage key decision-makers and translate their pain points into viable product solutions.
- Experience qualifying prospects and effectively relaying insights to Account Executives.
- Proven ability to build rapport quickly over calls.
- Data-driven and process-oriented approach to work.
- Team-first mentality with a commitment to meet and exceed measurable performance goals.
- Strong multitasking, prioritisation, and project management skills.
- Experience in hospitality, retail, or healthcare/medical sectors is advantageous.
- Any experience in the following an added bonus - Salesforce, Groove, ChiliPiper, Zoom, Google Suite, Intercom, Slack
Employee Perks
- Ownership in the company via Share Options - Paternity/Maternity Leave Policies - Flexible Remote-First Work Policy - Company wide Development & Coaching - Hackathons - Awards - "Your Time to Shine & Celebrate Success" - Social Events & variety of social clubs (Books, LGBT, Games, Sports) - Mental Health Support - Munch & Learns
What you'll be responsible for
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Outbound Prospecting
Generate new sales opportunities and move them through the funnel by drafting outreach messages and sequences, and identifying the needs of customers
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Lead Qualification
Determine which prospective customers are most likely to purchase the organization's product/service, using a lead specific qualification framework
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Sales Pipeline Management
Efficiently navigate the CRM and other operational tools to create, update, retrieve, and understand information about accounts and opportunities
Skills you'll need
- 💪🏼
Resilience
Bounces back from stressful experiences while being optimistic, emotionally aware, and adapts to change
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Results orientation
Focuses on outcomes and the steps it takes to achieve them
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Verbal communication
Speaks clearly to convey information effectively to a target audience
Meet the team
At Deputy, we’re all about the customer – from their very first touch point with us to helping them solve their problems along the way. We’re focused on understanding all of the use cases where we can best support their business, streamline their processes and make efficiencies that extend well beyond the scope of Deputy.
You’ll get to learn from our APAC Sales leaders – James, Lucinda and Edison. Their combined past experiences include big names like Salesforce, Google and Zip Co, so you’ll have a great brain trust to tap into!
Your immediate team members might include Lydia, Sami, Angus and Marina. Our mixed backgrounds make us a super team. For example, Marina has been with us for over a year, and before that, she was a Recruitment Consultant and Marketing Consultant!