Lucid Software
APAC SMB New Logo Account Executive
We aim to create sustainable mobility without compromise in cars that are intuitive, liberating, and designed for all the ways people get around.
Sales and customer success
Full-time
Office | Melbourne, VIC, Australia
Visa sponsorship · No
Junior · A role for someone with some basic skills, good motivation and ability to learn. Typically 1-2 years of experience is required.
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Why Lucid Software
Lucid is a visual collaboration suite that helps teams see and build the future. Virtual whiteboarding, intelligent diagramming, and cloud visualization empower organizations to take plans from initial ideas to successful delivery. Together, they are utilized in over 180 countries by millions of users.
About the role
About the job
Lucid Software is the leader in visual collaboration, helping teams see and build the future from idea to reality. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diversity and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.
Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fortune Best Workplaces in Technology, and the PEOPLE Companies that Care list all for multiple consecutive years. Top businesses use our products all around the world, including customers such as Google, GE, and NBC Universal. Our partners include industry leaders such as Google, Atlassian, and Microsoft.
New Logo Account Executives (AEs) lead the strategic business growth for new Lucidchart, Lucidspark, and Lucidscale SMB customers across their assigned territories. Post prospect qualification, AEs will work directly with potential and existing customers to create business value across multiple personas, continually working to close sales opportunities.
Responsibilities
- Effectively be able to close business, prospect, and build personal relationships with a book of accounts
- Able to provide excellent customer service and upkeep of existing clientele while identifying strategic opportunities to expand Lucid adoption
- Displays a strong “out of the box” thinking approach to improve best practices around outbound prospecting and pipeline generation
- Create and maintain reliable forecasts that create transparency between your pipeline and the management team
- Become an expert in our value propositions, target market, and target personas
- Develop a mentality of Teamwork Over Ego, seeking opportunities to help others and lead out critical initiatives
- Meet team standards around activity, accountability, and internal cross-functional SLAs
- Other duties as assigned
Requirements
- Minimum 1 year sales closing experience (as an Account Executive, or similar role), preferably in SaaS/tech
- Experience with Salesforce.com or similar CRM
- Outstanding written and verbal communication skills
- Must be able to work in the Australian HQ in Melbourne, Australia, twice a week
Preferred Qualifications
- Experience with software sales (prospecting & closing)
- Experience with Salesforce, leads, contacts, and opportunities
- Maintaining clean Salesforce hygiene
- Ability to manage a large number of prospects and opportunities simultaneously
- Experience with Outreach or similar workflow software
- Skilled in selling a product against direct and indirect competitors
- BA/BS degree
What you'll be responsible for
- ⭐️
Sales Pipeline Fulfilment
Ensure the top of the sales pipeline is adequately filled with quality leads
- 💬
Customer Advocacy and Feedback
Advocate for customers by providing feedback to internal teams on how to better meet customer needs
- 💼
Sales Pipeline Management
Efficiently navigate the CRM and other operational tools to create, update, retrieve, and understand information about accounts and opportunities
Skills you'll need
- 👥
Collaboration
Works with others by being open, clear in communication and listening to achieve goals
- 📊
Results orientation
Focuses on outcomes and the steps it takes to achieve them
- 💡
Problem solving
Identifies problems and develops logical solutions that address the problems