Accor
Marketing Coordinator
We are committed to authenticity, sophistication, mastery and innovation. Our stage is the world.
Marketing
Full-time
Office | Sydney, NSW, Australia
Visa sponsorship · No
Junior · A role for someone with some basic skills, good motivation and ability to learn. Typically 1-2 years of experience is required.
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Why Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.
About the role
About the job
Company Description
Pullman, Novotel & ibis Sydney Olympic Park are part of Accor, a world-leading hospitality group offering a unique portfolio of brands. Situated in the heart of Sydney’s premier sporting, entertainment and business precinct, our three hotels offer exceptional service, stylish accommodation and a vibrant atmosphere for both leisure and business travellers. As a full-time team member, you'll be joining a passionate group of professionals committed to creating unforgettable guest experiences while growing your career with one of the most respected names in the industry.
Job Description
As the Marketing Coordinator, your primary responsibility is to support and enhance the implementation of tactical marketing campaigns that elevate the hotel's profile and profitability. You will play a key role in driving digital presence, executing brand-aligned content across channels, managing social media engagement, and coordinating public relations efforts.
This hands-on position collaborates closely with Sales, Revenue, Food & Beverage, and Operations teams to ensure integrated campaign execution. You will maintain digital platforms, oversee content creation, liaise with tourism boards and key partners, and track marketing activity performance, ensuring all campaigns are in line with budget and Accor’s brand standards.
Key Responsibilities Include
- Executing the hotel’s annual marketing plan and promotional calendar.
- Managing and updating digital platforms including websites and social media channels.
- Creating high-quality content for both digital and print distribution.
- Handling paid media campaigns from concept to post-campaign analysis.
- Coordinating Accor Plus loyalty marketing submissions.
- Supporting PR initiatives and internal communications.
- Collaborating across departments and contributing to guest experience enhancements.
- Monitoring trends in digital marketing and adapting strategies accordingly.
- Providing administrative support, organising marketing materials, and attending relevant meetings.
Qualifications
Experience & Skills
- Bachelor’s degree in Marketing, Hospitality, Communications, or a related field.
- 1 - 2 years experience in hotel operations or marketing roles.
- Solid digital marketing expertise and social media management skills.
- Proficient in Microsoft Office Suite and Canva.
- Experience with Adobe Creative Suite is highly desirable.
- Familiarity with hotel systems like Delphi and Opera is an advantage.
- Strong written and verbal communication skills.
- Ability to multitask, manage deadlines, and work independently.
- Creative flair and a keen eye for detail.
- Collaborative spirit with a proactive approach to problem-solving.
What you'll be responsible for
- 📊
Marketing analytics and reporting
Collect, analyze, and report on metrics to determine the success of marketing efforts and return on investment
- 📣
Campaign Support
Support campaigns through various activities, including brainstorming, copywriting, partner or vendor liaison, and campaign execution
Skills you'll need
- 💪🏼
Resilience
Bounces back from stressful experiences while being optimistic, emotionally aware, and adapts to change
- 🔍
Attention to detail
Accurately identifies and rectifies discrepancies or errors that exists in information and deliverables
- 🎙
Verbal communication
Speaks clearly to convey information effectively to a target audience