About the job

Position Type

Full time

Type Of Hire

Experienced (relevant combo of work and education)

Education Desired

Bachelor of Business Administration

Travel Percentage

0%

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you~ Are you FIS?

About The Role

As a Technical Business Analyst, you’ll act as the voice of the customer to ensure that our teams continue to deliver more best-in-breed products that advance the way we pay, bank and invest. You’ll work as part of a team in a scrum setting and must be a self- motivated, proactive, and out-of-the-box thinker.

What You Will Be Doing

As a Technical Business Analyst, you’ll act as the voice of the customer to ensure that our teams continue to deliver more best-in-breed products that advance the way we pay, bank and invest. You’ll work as part of a team and will be self-motivated, proactive and innovative. You will work closely with our major banking clients to analyse and understand their requirements and business needs.

You Will Also

• Formulate and define system scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements
• Devise and modify procedures to solve complex problems considering computer equipment capacity and limitations, operation time and form of desired results
• Analyse business and user needs, complete documentation of requirements and translate into proper system requirement specifications
• Influence business partners and service providers regarding priorities, hardware/software selection and/or vendor selection
• Identify and document business strategies, objectives and drivers
• Analyse and document business processes and metrics and identify improvement opportunities
• Re-engineer processes to deliver greater effectiveness and efficiency
• Assess, apply and projects the impact of system changes on users and internal and external clients or stakeholders
• Write test plans and test cases to ensure changes which are made to the application meet client needs and that application integrity is maintained
• Conduct a variety of tests such as system, integration, readiness and acceptance tests. Ensures changes made by programmers are correct
• Verify through testing that changes made by programmers to one part of the application do not impact other parts.

What You Bring

• At least 6 years’ experience in a similar Technical BA role
• Recent experience with Credit Card System processes including issuing and authorisation
• Excellent communication and interpersonal skills and ability to engage well with clients
• Proficiency in standards office software such as MS Office, Visio, MS Access etc
• Proficiency in industry-standard process methodologies such as Six Sigma, LEAN, ISO, CMM etc
• Strong analytical, decision-making, problem-solving, team and customer service skills

What We Offer You

A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you~

• An opportunity to work in a global Fortune 500 Fintech with major banking and finance clients
• Work for a company that champions Inclusion and Diversity
• Fantastic benefits package including medical and personal insurances and employee share scheme