ARN
Data Entry / Operations Executive
ARN is committed to fostering value for their people by building quality connections from the inside out through the Culture In Action initiative
Business Operations and Strategy
Full-time
Office | Sydney, NSW, Australia
Visa sponsorship · No
Mid Level · A role for someone with some well-developed knowledge and skills they can bring to the role and team. Typically within 2-5 years of experience.
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Why ARN
ARN is one of Australia’s most progressive and dynamic media and entertainment companies. We deliver Australia’s most COMPLETE audio offering. We have broadcast and on-demand audio all in one place. We are everywhere our listeners go, providing the greatest breadth and depth of audio content in Australia.
About the role
**This role will see you become part of the Inventory Team which is a key unit of the Operations team. **You will be customer service driven to assist and maintain the proposal to contract lifecycle, ensuring each booking adheres to processes internal and external approvals.
About The Role:
- Responsible for the day-to-day processing of both new bookings and revisions to ensure we maximise revenue opportunities while providing exceptional customer service.
- Work closely with the Radio, Digital and Revenue & Yield teams to maximise revenue and availability while ensuring product categories and on-air sound remain unaffected.
- Maintain client files and up to date market information within Aquira and SalesForce systems to ensure data integrity.
- Monitor inventory levels across all stations and platforms with both Radio and Digital teams and ensure issues are resolved or escalated.
- Be actively involved in process evolution and projects to continually improve efficiencies for our greater team, internal customers, and business.
- Support Aquira and look for constant improvements to assist with sales support adhering to business and auditing processes.
- Proactively build and maintain connections among key stakeholders with a view to fostering positive, collaborative, transparent and effective working relationships.
** ** About You:
- Preferred but not essential, previous experience in similar role.
- Must be good with numbers, calculations and be able to understand logic around discounting and pricing.
- Must have a positive approach and be customer service focused.
- Exceptional eye for detail within a heavy data entry role.
- Must have basic Excel capabilities.
- Ability to build and maintain strong working relationships across all levels of stakeholders within the business.
- Ability to manage and deliver multiple projects, working with multiple stakeholders, in a fast-paced and results driven environment.
** **
What’s in it for you!
- ARNSocial Work Perks which can include – various giveaway & events, FREE and discounted tickets.
- Novated Leasing + Super Salary Sacrifice | Paid Birthdays off |Paid Parental Leave | Charity Leave |Bonus Annual Leave Program.
- Discounts on lifestyle, entertainment with big name brands including Health fund discounts.
- Education Assistance | Career Development with consistent quality training | Long term career progression.
Our Culture: We have four behaviours that make up our "Culture in Action" which describe how we act every day to create a great place to work:
- Aim High- Set big goals and achieve together.
- Own It – Take ownership and be solutions focused.
- Be Your Best Self - Create the environment we need to thrive.
- Make a Difference – Seek out ways to have a positive impact.
What you'll be responsible for
- 📶
Data Analysis and Reporting
Analyze data to discover and communicate insights, and offer concrete recommendations for key stakeholders to make critical decisions
- 💼
Operations Enablement
Recommend and implement improvements to processes or systems that enable teams to achieve their goals
Skills you'll need
- 👥
Collaboration
Works with others by being open, clear in communication and listening to achieve goals
- 💭
Critical thinking
Identifies and synthesizes patterns and trends amongst various sources of information to reach a meaningful conclusion, perspective or insight
- 💡
Problem solving
Identifies problems and develops logical solutions that address the problems