ARN

Data Entry / Operations Executive

ARN is committed to fostering value for their people by building quality connections from the inside out through the Culture In Action initiative

  • Business Operations and Strategy

  • Full-time

  • Office | Sydney, NSW, Australia

  • Visa sponsorship · No

  • Mid Level · A role for someone with some well-developed knowledge and skills they can bring to the role and team. Typically within 2-5 years of experience.

  • ·

ARN is one of Australia’s most progressive and dynamic media and entertainment companies. We deliver Australia’s most COMPLETE audio offering. We have broadcast and on-demand audio all in one place. We are everywhere our listeners go, providing the greatest breadth and depth of audio content in Australia.

About the role

**This role will see you become part of the Inventory Team which is a key unit of the Operations team. **You will be customer service driven to assist and maintain the proposal to contract lifecycle, ensuring each booking adheres to processes internal and external approvals. 

About The Role:

  • Responsible for the day-to-day processing of both new bookings and revisions to ensure we maximise revenue opportunities while providing exceptional customer service.
  • Work closely with the Radio, Digital and Revenue & Yield teams to maximise revenue and availability while ensuring product categories and on-air sound remain unaffected.
  • Maintain client files and up to date market information within Aquira and SalesForce systems to ensure data integrity.
  • Monitor inventory levels across all stations and platforms with both Radio and Digital teams and ensure issues are resolved or escalated.
  • Be actively involved in process evolution and projects to continually improve efficiencies for our greater team, internal customers, and business.
  • Support Aquira and look for constant improvements to assist with sales support adhering to business and auditing processes.
  • Proactively build and maintain connections among key stakeholders with a view to fostering positive, collaborative, transparent and effective working relationships.

** **  About You:

  • Preferred but not essential, previous experience in similar role.
  • Must be good with numbers, calculations and be able to understand logic around discounting and pricing.
  • Must have a positive approach and be customer service focused.
  • Exceptional eye for detail within a heavy data entry role.
  • Must have basic Excel capabilities.
  • Ability to build and maintain strong working relationships across all levels of stakeholders within the business.
  • Ability to manage and deliver multiple projects, working with multiple stakeholders, in a fast-paced and results driven environment.

** ** 

What’s in it for you!      

  • ARNSocial Work Perks which can include – various giveaway & events, FREE and discounted tickets.
  • Novated Leasing + Super Salary Sacrifice | Paid Birthdays off |Paid Parental Leave | Charity Leave |Bonus Annual Leave Program.
  • Discounts on lifestyle, entertainment with big name brands including Health fund discounts.
  • Education Assistance | Career Development with consistent quality training | Long term career progression.

   Our Culture: We have four behaviours that make up our "Culture in Action" which describe how we act every day to create a great place to work:

  • Aim High​- Set big goals and achieve together.
  • Own It​ – Take ownership and be solutions focused.
  • Be Your Best Self​ - Create the environment we need to thrive.
  • Make a Difference​ – Seek out ways to have a positive impact.

 

What you'll be responsible for

  • 📶

    Data Analysis and Reporting

    Analyze data to discover and communicate insights, and offer concrete recommendations for key stakeholders to make critical decisions

  • 💼

    Operations Enablement

    Recommend and implement improvements to processes or systems that enable teams to achieve their goals

Skills you'll need

  • 👥

    Collaboration

    Works with others by being open, clear in communication and listening to achieve goals

  • 💭

    Critical thinking

    Identifies and synthesizes patterns and trends amongst various sources of information to reach a meaningful conclusion, perspective or insight

  • 💡

    Problem solving

    Identifies problems and develops logical solutions that address the problems

Meet the team

Avatar
Operations

ARN