ARN
Data Entry / Operations Executive
ARN is committed to fostering value for their people by building quality connections from the inside out through the Culture In Action initiative
Business Operations and Strategy
Full-time
Office | Melbourne, VIC, Australia
Visa sponsorship · No
Mid Level · A role for someone with some well-developed knowledge and skills they can bring to the role and team. Typically within 2-5 years of experience.
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Why ARN
ARN is one of Australia’s most progressive and dynamic media and entertainment companies. We deliver Australia’s most COMPLETE audio offering. We have broadcast and on-demand audio all in one place. We are everywhere our listeners go, providing the greatest breadth and depth of audio content in Australia.
About the role
About The Role:
- Responsible for the day-to-day processing of both new bookings and revisions to ensure we maximise revenue opportunities while providing exceptional customer service.
- Work closely with the Radio, Digital and Revenue & Yield teams to maximise revenue and availability while ensuring product categories and on-air sound remain unaffected.
- Maintain client files and up to date market information within Aquira and SalesForce systems to ensure data integrity.
- Monitor inventory levels across all stations and platforms with both Radio and Digital teams and ensure issues are resolved or escalated.
- Be actively involved in process evolution and projects to continually improve efficiencies for our greater team, internal customers, and business.
- Support Aquira and look for constant improvements to assist with sales support adhering to business and auditing processes.
- Proactively build and maintain connections among key stakeholders with a view to fostering positive, collaborative, transparent and effective working relationships.
** ** About You:
- Preferred but not essential, previous experience in similar role.
- Must be good with numbers, calculations and be able to understand logic around discounting and pricing.
- Must have a positive approach and be customer service focused.
- Exceptional eye for detail within a heavy data entry role.
- Must have basic Excel capabilities.
- Ability to build and maintain strong working relationships across all levels of stakeholders within the business.
- Ability to manage and deliver multiple projects, working with multiple stakeholders, in a fast-paced and results driven environment.
** **
What’s in it for you!
- ARNSocial Work Perks which can include – various giveaway & events, FREE and discounted tickets.
- Novated Leasing + Super Salary Sacrifice | Paid Birthdays off |Paid Parental Leave | Charity Leave |Bonus Annual Leave Program.
- Discounts on lifestyle, entertainment with big name brands including Health fund discounts.
- Education Assistance | Career Development with consistent quality training | Long term career progression.
Our Culture: We have four behaviours that make up our "Culture in Action" which describe how we act every day to create a great place to work:
- Aim High- Set big goals and achieve together.
- Own It – Take ownership and be solutions focused.
- Be Your Best Self - Create the environment we need to thrive.
- Make a Difference – Seek out ways to have a positive impact.
What you'll be responsible for
- 📶
Data Analysis and Reporting
Analyze data to discover and communicate insights, and offer concrete recommendations for key stakeholders to make critical decisions
- 💼
Operations Enablement
Recommend and implement improvements to processes or systems that enable teams to achieve their goals
Skills you'll need
- 👥
Collaboration
Works with others by being open, clear in communication and listening to achieve goals
- 💭
Critical thinking
Identifies and synthesizes patterns and trends amongst various sources of information to reach a meaningful conclusion, perspective or insight
- 💡
Problem solving
Identifies problems and develops logical solutions that address the problems
Meet the team
Work closely with both outsourcing partners and Klarna employees to improve the Access Support process at Klarna.