Squiz
Digital Consultant / UX Strategist
To make Squiz a place people love.
Consulting and Professional Services
Full-time
Office | Sydney, NSW, Australia
Visa sponsorship · No
Junior · A role for someone with some basic skills, good motivation and ability to learn. Typically 1-2 years of experience is required.
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Why Squiz
Squiz is a global Digital Experience Platform (DXP) company serving customers in the government, higher education, and enterprise sectors. Designed for complex service-led organizations, Squiz helps lean teams build brilliant digital experiences fast. With our composable, Gartner-ranked DXP there is no vendor lock-in, you unify existing tech and embrace change with confidence.
About the role
**About the role: ** As a Digital Strategy Consultant you will be responsible for:
- Understanding and prioritising customer needs and pain points in relation to digital experience design, delivery and management
- Designing, planning and facilitating stakeholder engagement and discovery workshops
- Transforming big ambitions into clearly articulated and actionable roadmaps and presentations
- Identifying opportunities to leverage the Squiz Digital Experience Platform (DXP) capabilities (e.g AB testing, personalisation, portals, forms and data capture) and other tools within the customer’s wider ecosystem to improve their digital experiences
- Inspiring customers with opportunities to deliver industry-leading web solutions alongside a clear path to execution
- Identifying the resources, activities and technologies required to implement solutions (or proactively engaging with stakeholders to define this)
For this role, we ask that you have the following experience and traits:
- Previous consulting or digital advisory-related experience: consulting, design or digital agency
- Workshop design and facilitation from senior to operational stakeholders
- Demonstrate critical and strategic thinking capabilities
- Excellent written, verbal and visual communication skills (proficient in creating visually engaging PowerPoint or Google Slides presentations)
- Presence and professional presentation for customers
- Strong organizational skills and attention to detail
- Experience conducting research, surveys, or interviews, and gleaning insights from data
- Ability to steer cross-functional teams to achieve shared outcomes
- Able to work to deadlines and deliver high-quality work in a timely manner.
- Client management experience
- Pragmatism over purity
- Intellectual curiosity and solution-orientated approach
- Is passionate about digital solutions
- Commercial acumen
Nice to have
- Experience working within or with government, higher education, telcos, financial services and utilities industries.
- Quantitative research and analysis experience.
- Familiarity using Customer Relationship Management (CRM) tools
- Experience preparing proposals, pitches and high-level quotes and estimates
What you'll be responsible for
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Technology Solution Design and Development
Design and develop customized technology solutions, such as software applications, databases, networks, and platforms
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Technology Implementation
Manage technology implementation projects, including budget, timeline, and resources
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Client Communication and Relationship Building
Communicate with clients and stakeholders to build relationships, gather feedback, and ensure satisfaction with services
Skills you'll need
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Decision Making
Considers the costs and benefits of potential actions and determines the most appropriate one
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Critical thinking
Identifies and synthesizes patterns and trends amongst various sources of information to reach a meaningful conclusion, perspective or insight
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Problem solving
Identifies problems and develops logical solutions that address the problems
Meet the team
