Catch

People & Culture Advisor

To become Australia’s most loved online shopping destination for families

  • People and Culture

  • Full-time

  • Office | Melbourne, VIC, Australia

  • Visa sponsorship · No

  • Junior · A role for someone with some basic skills, good motivation and ability to learn. Typically 1-2 years of experience is required.

  • ·

Why Catch

We’ve been in the game since 2006 and have come a long way since. What started as a deal a day has become an online shopping destination boasting millions of big brand products and right now we’re growing, seeking innovation and innovators.

We’re focused on delivering a personalised shopping experience for our customers and developing a world-class fulfillment service that enables Aussie families to receive the items they need, faster than ever.

There’s never been a more exciting time to join the Catch team. Being part of the Wesfarmers Group places us in good company alongside other top Aussie retailers like Kmart, Target, Bunnings and Officeworks.

We've captured the lightning of online shopping in a bottle and now we need your help to open it. The excitement of add-to-cart, the instant gratification of order delivered.

Catch has big plans for the future and we want the best of the best on our side. If you think you've got what it takes to make our customer shopping experience even more amazing, we want to hear from you.

At Catch, we welcome all applications and screen them without attention to race, age, beliefs, sex, orientation, gender identity and disability.

About the role

The Opportunity Catch is currently seeking a P&C Advisor to partner with the Fulfillment Centre. In this role, you will proactively deliver a customer focused P&C service for Catch team members and leaders at the Fulfilment Centre both in Victoria and New South Wales. Meeting current and future business needs, partnering with managers to advise them of people initiatives, policies, practices and support executing the people strategy.   What you’ll be doing What does a normal day in the life of a P&C Advisor look like? Well, no 2 days are alike at Catch, but you could probably expect your day to include some of the following things:

  • Proactively partner with people leaders to create an amazing employee experience for our Fulfilment Centre team members at all sites. 
  • Provide advice to leaders on team matters including IR/ER, policy, legislation and people issues.
  • Partner with the business to ensure the growth of people leaders, with a focus on performance, development and coaching.
  • Support the execution of the cyclical P&C activities for the FC’s collaborating with leaders to educate, coach and deliver on requirements.
  • Contribute to the action planning and implementation of strategies to embed Catch’s values-based culture to engage and inspire the team
  • Participate in continuous improvement processes to ensure that all systems and processes are fit for purpose.
  • Provide proactive, professional first level advice and practical experience on employee relations issues including employment, performance management, absence, discipline and grievance matters.
  • Escalate the complex policy and employee issues and appropriately brief the Partnering team for effortless transition.
  • Highlight trends in queries to identify gaps in capability or education needed for people and leaders.
  • Support the nurturing of organisational culture through leading by example, illustrating the link to relevant programs and activities and individual role designs

 

The skills you'll have

  • Degree qualified, additional studies of specialist areas a nice to have
  • Demonstrable operational HR Generalist experience
  • Solid IR/ER experience
  • An ability to build and maintain strong relationships with colleagues and stakeholders
  • Resilient, and solutions oriented; able to deliver impactful advice to leaders individually and in group settings
  • Comfortable delivering workshops and engagement sessions
  • Comfortable working autonomously but a strong team player, who collaborates and shares willingly and generously.
  • Ability to work with a broad range of people from a variety of backgrounds and experience.
  • Health and Safety knowledge
  • Influencing of stakeholders
  • Project coordination
  • Strong attention to detail
  • Considers the employee experience as much as the business impact
  • Always thinking about safety and wellbeing
  • Embrace and welcome diversity and inclusion of all

Why join the Catch team? There’s never been a more exciting time to join the Catch Team!! Its a fun, challenging and uniquely different place to work and on top of that we offer a range of benefits including:

  • Flexibility that works for you. This allows our teams to navigate work life and home life on their terms
  • Extended Parental Leave - 16 weeks for Primary Carers
  • Convenient Melbourne office location, which is just across from Southern Cross Station
  • Modern and Open office space with ample onsite kitchen facilities, break out areas and access to lite breakfast (toast, cereal, fruit).
  • End of trip facilities with all the amenities like hair dryers and towel service as well as bike storage
  • To enable our team members to give back to our communities, we offer paid volunteer leave
  • Subscription to our OnePass loyalty program, so you can enjoy free delivery as you shop on Catch
  • A 5% discount when you shop at Kmart, Target, Bunnings and Officeworks

What you'll be responsible for

  • 🎤

    HR Query Handling

    Promptly respond to HR queries and support compliance with HR policies

  • 🗓

    Project Coordination

    Coordinate people and processes to ensure the effective and timely running of a project

Skills you'll need

  • Prioritization

    Compares and ranks the relative importance &/or urgency of different tasks to identify the best order of actions

  • 🤓

    Learning agility

    Identifies and applies strategies to enhance reception, retention and use of newly acquired information, skills, and abilities

  • 🔍

    Attention to detail

    Accurately identifies and rectifies discrepancies or errors that exists in information and deliverables

Meet the team

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People & Culture

Catch