Westpac
Senior Network Engineer
To become number one for customer service
Software Engineering
Full-time
Office | Sydney, NSW, Australia
Visa sponsorship · No
Mid Level · A role for someone with some well-developed knowledge and skills they can bring to the role and team. Typically within 2-5 years of experience.
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Why Westpac
Westpac is Australia’s oldest bank and company, one of four major banking organisations in Australia and one of the largest banks in New Zealand. We provide a broad range of banking and financial services in these markets, including consumer, business and institutional banking and wealth management services.
About the role
How will I help?
An exciting opportunity is available for a Senior Network Engineer – Cloud Networks to join the Secure Network Services team in Group Technology. The Cloud Networks team is responsible for providing specialist services in relation to designing, planning, building, managing, optimising and supporting high-performance cloud network services and infrastructure for the Westpac Group. The **Senior Network Engineer – Cloud Networks **is an expert who partners with our customers and the wider networks and infrastructure teams to engineer, deliver, support and continuously optimise cloud networks patterns as they pertain to public cloud. Using Infrastructure-as-Code and DevOps practices, you will be directly responsible for building and deploying public cloud network infrastructure and ensuring that it is operationally supportable and fit for purpose by way of testing and continuous improvement. The role will include, and is not limited to, the following responsibilities:
- Design, development, testing and deployment of public cloud network & security infrastructure and the associated Infrastructure-as-Code (IaC).
- Technical consultation for new cloud infrastructure patterns and standards.
- Deep understanding of how cloud network patterns are delivered, maintained, and managed by Infrastructure-as-Code, with a view to continuously improve existing delivery pipelines and procedures.
- Provide specialised third-level support and technical expertise to assist and manage issue resolution for public cloud network environments, ensuring issues are resolved within a timely manner (with the potential for on-call support).
- Provide input into the planning of future infrastructure requirements, including assessing existing infrastructure, conducting aspects of capacity planning, performance monitoring and tuning, and liaising with 3rd parties/external support vendors to ensure the stability and availability of technology infrastructure services.
- Championing, including conceiving and driving the implementation of, service improvement initiatives to enhance public cloud networks operational support services.
- Provide input into the development of technology strategies, standards, and governance procedures to support the development of effective infrastructure strategy, standards, and procedures.
What’s in it for me? You will play an important and significant part in the future of a business that has been around for 200 years. Our vision is to become one of the world’s great service companies. So, we will back you in the development of your career, with internal career prospects and flexible working. You will also be backed by a fantastic team of people in a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. What do I need? To be successful in this Senior Network Engineer – Cloud Networks role, you will need to demonstrate the below skills:
- Relevant IT industry experience with at least three years in a highly technical role.
- Experience in a complex IT infrastructure environment incorporating planning, implementation, operational management, configuration, and maintenance.
- Deep knowledge within the public cloud infrastructure domain across the below skill areas:
- Prior experience with infrastructure provisioning and/or automation platforms such as Terraform, Python, and Ansible.
- Detailed understanding of public cloud network infrastructure and services at a component level, including cloud networking concepts such as virtual networks, subnets, IP addressing, routing, security groups, load balancers, firewalls, and network security policies across multiple cloud platforms.
- Detailed understanding of integrating different public cloud platforms such as Azure or AWS.
- Understanding of Layer-7 components including CDN, WAF, DDoS and TLS.
- Public cloud architect/technical certifications such as AWS Solutions Architect, AWS Advanced Networking or Azure Network Engineer Associate.
- Cisco networking certifications such as CCNA or CCNP.
- Proficiency in TCP/IP networking, DNS, DHCP, VPN, firewalling & micro-segmentation technologies and network monitoring tools. Experience with software-defined networking overlays (SDN) is a plus, such as VXLAN EVPN or VMware NSX.
- Strong and intuitive analysis, problem solving and troubleshooting skills, including prior experience with diagnosing and resolving complex network issues, optimizing network performance, and conducting root cause analysis using available tooling capabilities.
- A firm understanding of a financial services operating environment and core applications & products is desirable.
- Excellent verbal and written communication skills.
- Thorough understanding and experience working in complex enterprise network environments.
- Experience supporting public cloud or network infrastructure operationally and responding to incidents.
- Understanding of the ITIL framework and service management – i.e. incident, change and problem management.
- Experience with project management and DevOps toolsets such as Jira and Bitbucket.
What you'll be responsible for
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Cloud and Network Technical Support
Provide knowledgeable guidance and troubleshooting support for clients' adoption of cloud and network technologies
- 📶
Cloud and Network Performance Optimisation
Utilize data-driven analysis to optimize cloud and network performance through automation and scaling strategies
Skills you'll need
- 👥
Collaboration
Works with others by being open, clear in communication and listening to achieve goals
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Numerical problem solving
Works with numerical information and performs mathematical calculations to solve problems
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Attention to detail
Accurately identifies and rectifies discrepancies or errors that exists in information and deliverables
Meet the team
Provides Technical Leadership to a group of IT Developers and Support Analysts, with accountabilities mentioned below. It will attract someone with a keen interest in data and integration, who loves complex technical, data and business problems; and with a passion for supporting and mentoring junior technologists.