MECCA
People Operations Manager
To enable our customers to feel and look their best by offering them the world’s best line-up of beauty and skin-care brands (+ more), coupled with exceptional service.
People and Culture
Full-time
Office | Melbourne, VIC, Australia
Visa sponsorship · No
Mid Level · A role for someone with some well-developed knowledge and skills they can bring to the role and team. Typically within 2-5 years of experience.
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Why MECCA
We have over 5,000 MECCA team members across 100+ retail stores throughout Australia and New Zealand, a rapidly growing online business, two Distribution Centres, and a bustling Support Centre in the heart of Melbourne working to deliver on our purpose every single day. Our ongoing growth is fuelled by opening new stores and reaching new customers, launching new products, and harnessing the latest technology to constantly innovate and evolve our concepts, experiences, and service offerings. Whether you join MECCA in one of our Retail stores, our Support Centre or our Distribution Centre (DC), you will be an integral part of the MECCA family.
About the role
The Role You Could Play: Day to day, you will be responsible for troubleshooting issues and supporting business projects relating to people systems and processes, providing system solutions to new business requirements, and leading cyclical people processes end-to-end. In addition, you will be provided incredible exposure to the business, having the opportunity to partner work closely with stakeholders to understand their system needs to create efficient, scalable, and accurate solutions which align to MECCA’s overall strategic priorities.
This role is a 12-month fixed term contract. Some of your key responsibilities will include:
- Be the key product owner and subject matter expert of all operations within workday HRIS system internally, as well as managing the relationship directly with account representatives
- Collaborate with cross-functional teams to ensure seamless integration of Workday enterprise systems, up and downstream applications
- Ensure effective Workday processes are in place across all modules; HCM, Learning, Recruitment, Talent & Performance, Help, Absence and Advanced Compensation
- Manage all workday system updates, new features, and industry trends to identify opportunities for innovation and efficiency gains
- Lead the annual performance compensation review process in partnership with the People & Education Manager
- Contribute to the ongoing development of the People Operations team What You Will Bring:
Our successful candidate will be able to leverage their personal knowledge base to be the subject matter expert in people & education systems, primarily Workday and processes to drive change and continuous improvement while embedding ongoing capability within the People & Education (HR) team.
We are looking for individuals with excellent problem solving skills, are passionate about working with others and the ability to work in a fast paced and ever changing environment, giving you the opportunity to bring forth ideas and be part of a culture that is innovative and focused on growth and development!
In addition you will be able to demonstrate:
- 5+ years’ experience working in a similar in HR Operations/Shared Services role, leading direct reports
- Extensive knowledge of Workday HRIS System and modules including system integrations for HR processes, security configurations as well as auditing resulting in optimal data integrity and accuracy
- Demonstrated experience identifying, designing, building and implement HR System business improvements.
- Excellent analytical skills with the ability to translate business requirements into technical solutions
- Not essential but highly desirable; Workday implementation experience and Workday certified in; Core HCM, Advanced Compensation, Absence, Recruitment, Learning, Talent and Performance.
- Exceptional written and verbal communication skills Your Life At MECCA Whilst we are singularly focused on our #CustomerFirst mantra, we know that wouldn’t be possible without an incredible team that is guided by our MECCA values and motivated each and every day to be solutions focused, innovative, collaborative and adaptable, and have a bit of fun along the way! Some of our other team member benefits include:
- Professional development programs and first-class digitised learning offering
- Health and well-being initiatives
- Reward and recognition programs
- Access to bonus and incentive programs
- Quarterly product allowance
- Unlimited 40% discount
What you'll be responsible for
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HR Process Management and Improvement
Implement and improve HR policies, technology and initiatives
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HR Analytics and Advisory
Record, track, and analyze human resource metrics to drive insights and recommendations for policies, processes, and systems
Skills you'll need
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Decision Making
Considers the costs and benefits of potential actions and determines the most appropriate one
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Service orientation
Actively seeks and develops strategies to help key stakeholders
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Problem solving
Identifies problems and develops logical solutions that address the problems