Ambulance Victoria
Project Coordinator
To improve the health of the community by providing high quality pre-hospital care and medical transport.
Business Operations and Strategy
Full-time
Office | Melbourne, VIC, Australia
Visa sponsorship · No
Junior · A role for someone with some basic skills, good motivation and ability to learn. Typically 1-2 years of experience is required.
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Why Ambulance Victoria
Ambulance Victoria (AV) is responsible for providing emergency medical transport, pre-hospital care and non-emergency stretcher and clinic transport services for around 5.2 million people throughout Victoria, an area of almost 227,600 square kilometres. The organisation is also responsible for providing air ambulance services throughout the state. AV is an integral component of the health care system and consequently a significant infrastructure is in place to enable a rapid emergency response and delivery of a high standard of pre-hospital care to the community.
About the role
Job Description
At Ambulance Victoria we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. It is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to Victorians, you join a team dedicated to bringing our vision of ‘Outstanding emergency health care every time' to life. We are seeking a suitably experienced Project Coordinator to join our Clinical Governance Programs team to provide key coordination and support to ensure the continuing progress of AV's Best Care Framework and clinical governance systems across the organisation with a focus on our Safeguarding Care program which addresses our family violence and child safety legislative responsibilities. This is a full-time, 12-month fixed term position based in Blackburn North, with hybrid arrangements available. **About the role ** This position will play a vital role in the delivery of our strategic quality system. Reporting to the Director Clinical Governance Programs , responsibilities include, but are not limited to:
- Support the delivery of clinical governance and refresh of AVs Best Care Framework
- Monitor progress of actions and reporting related to MARAM and family violence programs, to support the delivery of AVs quality and safety systems including the Child Safe Standards
- Prepare high level executive papers, presentations and reports for the Executive, Board, and other relevant clinical governance committees, including Board Subcommittees
- Updating and monitoring of Quality and Patient Experience related policies and procedures
- Project management of ongoing actions and recommendations for improvement across Clinical Governance Programs
- Develop excellent working relationships across the organisation and work collaboratively with key internal and external stakeholders
**About you ** To be successful for this position you will have a relevant degree or industry certification with proven relevant experience, or an equivalent combination of training and relevant experience in quality and safety systems. Additionally, you will possess:
- Demonstrated experience working within the healthcare industry particularly family violence and child safety with a focus on high quality and safe service delivery (highly desirable)
- Strong written and verbal communication and interpersonal skills, including the ability to prepare high level reports for internal and external stakeholders
- Project Management skills
- Proficiency in audit/reporting tools and IT systems including Microsoft Office (PowerPoint, Excel, Outlook, Teams)
- High attention to detail using sound checking/validation processes to ensure reliable and accurate information
- Proven ability to work autonomously and collaboratively to foster a culture of focused customer service and continuous improvement** **
What you'll be responsible for
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Project Initiation
Manage people, materials, and budget to ensure they are efficient and effective in achieving the project objectives
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Project Coordination
Coordinate people and processes to ensure the effective and timely running of a project
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Program and Project Risk Management
Identify, assess, and manage risks that may impact the program or project's success
Skills you'll need
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Collaboration
Works with others by being open, clear in communication and listening to achieve goals
- ✅
Prioritization
Compares and ranks the relative importance &/or urgency of different tasks to identify the best order of actions
- 🎙
Verbal communication
Speaks clearly to convey information effectively to a target audience
Meet the team
