Myob
Marketplace Manager
To liberate accountants by halving the time you spend on compliance and admin.
Business operations
Full-time
Office | Melbourne, VIC, Australia
Visa sponsorship · No
Mid Level · A role for someone with some well-developed knowledge and skills they can bring to the role and team. Typically within 2-5 years of experience.
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Why Myob
MYOB (meaning mind your own business) is an Australian multinational corporation that provides tax, accounting and other business services software to small and medium businesses.
About the role
About the Team Sales is where it’s at. They’re the team that delivers. Every time. Their purpose is to solve the business problems and alleviate pain points of SME and Enterprise businesses. This is the frontline team that truly has an impact on our customers, daily.
About the Role As our new Marketplace Manager, you'll play a key part in extending and enhancing MYOB’s offerings to SME customers by identifying, recruiting, and building strong relationships with Marketplace partners. This role is key in driving our product strategy and crafting a vibrant partner Marketplace that delivers value and champions innovation. You'll ensure that our Marketplace meets the evolving needs of our customers and develop and deliver education to our MYOB team members.
What will keep you busy...
- Collaborate with product teams to identify and recruit partners that align with and enhance our Product Strategy
- Onboard new MYOB partners, including registration, content management, and integration testing
- Manage the portfolio of Partners, fostering strong relationships and providing ongoing support
- Develop and deliver internal education and awareness plans about the Marketplace to MYOB team members
- Drive awareness of partner solutions through MYOB’s Partner channels and marketing initiatives
- Monitor and report on the performance of the Marketplace and our partners, finding opportunities for improvement
- Lead all aspects of change management activities related to Marketplace partners
- Foster a community of practice that promotes the Marketplace and builds valuable relationships
What we'd love to see from you...
- Experience running a complex partner group in a technical landscape
- Proven track record in SaaS, focusing on application marketplace partnerships
- Proficiency in presenting and demonstrating products to partners
- Ability to translate sophisticated problems into simple solutions
- Experience with agile development teams and principles
- Customer engagement experience for product validation
- Strong discernment with technical proficiency and a deep understanding of industry trends
What you'll be responsible for
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Problem Identification
Identify the problems and needs of key stakeholders to guide data analysis
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Data Analysis and Reporting
Analyze data to discover and communicate insights, and offer concrete recommendations for key stakeholders to make critical decisions
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Project Coordination
Coordinate people and processes to ensure the effective and timely running of a project
Skills you'll need
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Collaboration
Works with others by being open, clear in communication and listening to achieve goals
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Numerical problem solving
Works with numerical information and performs mathematical calculations to solve problems
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Attention to detail
Accurately identifies and rectifies discrepancies or errors that exists in information and deliverables
Meet the team
