Myob
Onsite Experience Specialist
To liberate accountants by halving the time you spend on compliance and admin.
People and Culture
Full-time
Office | Melbourne, VIC, Australia
Visa sponsorship · No
Junior · A role for someone with some basic skills, good motivation and ability to learn. Typically 1-2 years of experience is required.
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Why Myob
MYOB (meaning mind your own business) is an Australian multinational corporation that provides tax, accounting and other business services software to small and medium businesses.
About the role
About the Team Our award-winning People Experience team is made up of experts who are focused on reimagining new ways of working and enabling all MYOBers to help more businesses in Australia and New Zealand reach their potential. From talent acquisition, people advisory, organisational development to employee services and workplace experience, we ensure your ride with MYOB is an exceptional one.
About the Role We're looking for someone who is passionate about crafting amazing customer experiences and team culture, on-site in our Melbourne office. You'll have the opportunity to work across multiple areas, from basic tech troubleshooting, event facilitation, and vendor management to supporting remote teams by assisting with the day-to-day operations of our Melbourne office.
As part of the wider People Experience (PX) function, you'll be collaborating with other teams to deliver these outstanding experiences to our employees. You'll also have the opportunity to build relationships with all of our business divisions and functions, find opportunities for improvement, validate how our platforms perform, and ensure we are delivering phenomenal experiences for the organisation.
Please note that this is a Part-Time role working in office on Tuesdays, Wednesdays & Thursdays. What will keep you busy... - Deliver a workplace experience that inspires, engages, and ensures the safety and wellbeing of our people - Assist staff and visitors with inquiries and issues related to the office environment, including meeting room and office event setups - Provide an exceptional onboarding and off boarding experience - Maintain stock levels of consumables, stationery and IT assets - Provide basic technical support, ensuring devices (laptops, meeting rooms, access systems) are functional - Work with remote teams to assist in configuration and troubleshooting of local issues What we'd love to see from you... - Experience working in a business support, reception or face-to-face customer service role would be ideal! - Skills in community building and a desire to champion social engagement across the wider Melbourne team - Previous experience providing onsite business administrative support in a corporate environment - Amazing customer service and team collaboration skills - Always curious with a genuine passion for technology and innovation - A keen problem solver who loves to share their knowledge
What you'll be responsible for
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HR Query Handling
Promptly respond to HR queries and support compliance with HR policies
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Internal Stakeholder Partnership
Work closely with internal stakeholders to understand the business and advise on Human Resource matters
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Implementation of People and Culture Projects
Design and implement People and Culture projects to support the organization’s goals, and meet compliance requirements
Skills you'll need
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Collaboration
Works with others by being open, clear in communication and listening to achieve goals
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Prioritization
Compares and ranks the relative importance &/or urgency of different tasks to identify the best order of actions
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Problem solving
Identifies problems and develops logical solutions that address the problems