JLL
Property Services Supervisor
To drive sustainability and corporate social responsibility efforts.
Administration
Full-time
Office | Melbourne, VIC, Australia
Visa sponsorship · No
Junior · A role for someone with some basic skills, good motivation and ability to learn. Typically 1-2 years of experience is required.
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Why JLL
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
About the role
JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
The Property Services Supervisor is to co-ordinate the day to day operations of a cross section of operational aspects of the property, overseeing the implementation and adherence to established policies and procedures.
The priority at all times should be:
- Effective and efficient management of all property services and other works required to be carried out within the properties.
- Co-ordination of specialist contractors to ensure they comply with their contract terms and conditions and nominated scope of works.
- On-going maintenance of the Jones Lang LaSalle computerised Planned Preventative Maintenance System and other information databases, specific to Melbourne Connect such as Aconex, and iComply.
- Co-ordination of contractors for base building and tenant fitouts/makegoods ensuring all necessary local authority, health and safety approvals and certificates have been provided, full commissioning and handover information is performed, and all Jones Lang LaSalle and Worksafe/WorkCover procedures are adhered to.
- Compliance with all relevant statutory authorities and good engineering practices in relation to maintenance of the property structure, façade, fittings, finishes and services.
- Be involved in preparing annual property operations, outgoings and capital works budgets and the monitoring and updating of budgets and forecasts on a quarterly basis.
Sound like you? This is what we’re looking for: You will have a demonstrated background in building operations, either from a trade or facilities background and have a proactive and positive approach to their career. Strong communication and customer service skills are sought, along with excellent reporting abilities. Some trade qualifications in Mechanical/Electrical are preferred, coupled with a good level of financial aptitude and computer literacy
- Trade Certificate is desirable and FM Industry related qualifications will be favourably considered.Experience in operational/facilities components of high-rise property management preferred
- A demonstrated ability to prioritise work within tight operational and financial deadlines.
- A positive approach to meeting client’s needs whilst managing tenant expectations.
- The ability to empathise with tenant needs and a demonstration of a good customer service ethic will be expected.
- An ability to comfortably communicate with people at all levels and work in a small team environment.
- A self-motivated reliable person is required with ability to work alone on certain projects and as a team.
- Proficient in MS Word, Excel and Outlook.
What you'll be responsible for
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Purchasing and Vendor Management
Manage suppliers by negotiating contracts, controlling costs, reducing risks, and ensuring business needs are met
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Stakeholder Engagement
Partner with stakeholders to understand specifications, business requirements, and communicate insights
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Facilities and Asset Management
Source and manage the tools, services, and processes that support the operations of the organization’s office and assets
Skills you'll need
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Collaboration
Works with others by being open, clear in communication and listening to achieve goals
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Social skills
Behaves and communicates effectively in different social situations and with a variety of different people
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Prioritization
Compares and ranks the relative importance &/or urgency of different tasks to identify the best order of actions
Meet the team
Equally, you will have the perfect blend of ambition & ability. Team this with advanced administrative skills & systems experience which you have ideally gained in an agile & professional environment with an interest in learning and getting involved; you will be guaranteed success in this role.