Deputy
Lead Partner Manager
At Deputy we’re on a mission to change the way the world works.
Sales and customer success
Full-time
Office | Melbourne, VIC, Australia
Visa sponsorship · No
Junior · A role for someone with some basic skills, good motivation and ability to learn. Typically 1-2 years of experience is required.
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Why Deputy
Deputy is a SaaS Workforce Management Product company. HQ'd in Sydney (AU), with offices also in Melbourne, London (UK), Atlanta and San Francisco (USA). We’ve helped hundreds of thousands of people across all industries in 70+ countries save time and money managing their hourly workforce so they can focus on what they do best, and be amazing.
About the role
At Deputy, we empower businesses to build thriving workplaces - ones where staff are engaged, customers are served well, businesses are legally compliant, and companies’ profits thrive. Our reach extends across 70+ countries worldwide, serving more than 320,000 workplaces.
Deputy is a global SaaS workforce management company headquartered in Sydney, San Francisco, and London, backed by top investors and recently surpassed 100m ARR. We've helped millions of workers across industries and aim to empower 60% of the global workforce.If you're passionate about improving the world of work, one shift a time, join us at Deputy and help shape the future of hourly employment!
You do not need to match every listed expectation to apply for this position. Here at Deputy, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.
The Deputy Partnerships is seeking a motivated Lead Partner Manager to collaboratively build and grow a unique partnership plan with a clear strategy.
Our new Deputy will own and triage partner support queries and ensure we are fostering world class relationships with our most strategic partners globally to drive revenue from this channel. You will collaborate cross functionally with Deputy stakeholders across customer support, marketing and product leadership to build and execute creative partnership initiatives. What we are working towards on the Deputy BD / Partnerships team will be game changing for the industry. The growth here is going to provide you access to diverse opportunities that will set you apart to run your own BD orgs. Responsibilities - Work with our newest and most strategic product partner, Xero, to: - Craft a GTM strategy for our joint-embedded solution alongside our Marketing team - Work alongside our Product leadership to craft the optimal solution to maximise attach rates - Manage executive stakeholders at Deputy and Xero on an ongoing basis - _Advocate and influence stakeholders to make data driven decision that drive revenue _ - _Triage issues that arise cross-functionally in a clear and efficient manner _ - Think creatively of new ways to partner, tell a better 1+1>2 story, and influence partners to prioritise Deputy. - Build and socialise business cases that clearly articulate the potential impact of partnership initiatives - Participate in sales trainings, webinars, lunch n learns, conferences with partners - Influence the Partner Marketing roadmap to create high value content for our partnership ecosystem. - Track pipeline metrics and maintain dashboards that communicate the effectiveness of channel distribution with our partners. - Advocate for the Deputy partner program across the ecosystem - Respond to new partner integration requests, triage queries and redirect them into to Deputy and provide Advocate & ISV program support - Actively work to elevate our ecosystem brand across all partner channels / assets Qualifications and Requirements - Partnerships experience within a SaaS organisation will be highly regarded - Proven project management experience with the ability to influence cross-functionally - Experience working within ISV (integration) partnerships - Strong interpersonal skills, with a natural ability to build relationships at all levels - Ability to manage through ambiguity in an evolving, fast paced environment - Experience with embedded product partnerships - Experience negotiating complex partnerships with executive stakeholders - High growth company experience, comfortable working in environments of ambiguity and are energised by building processes that scale (sometimes from scratch Employee Perks - Share Options - Paternity/Maternity Leave Policies - Flexible Work Policy - Company wide Development & Coaching - Hackathons - Awards - "Your Time to Shine & Celebrate Success" - Social Events & variety of social clubs (Books, LGBT, Games, Sports) - Mental Health Support - Munch & Learns
What you'll be responsible for
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Relationship Building and Management
Develop, maintain, and prioritize relationships with key stakeholders to achieve specific goals
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Opportunity Generation
Create, expand, and accelerate opportunities through customer-centred marketing execution
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Deal Management
Effectively prioritize and manage deals to meet sales targets, including coordination with AEs and Marketing to land prospects
Skills you'll need
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Resilience
Bounces back from stressful experiences while being optimistic, emotionally aware, and adapts to change
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Negotiation
Persuades others to shift their views and/or behaviours with the goal of reaching consensus
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Collaboration
Works with others by being open, clear in communication and listening to achieve goals
Meet the team
At Deputy, we’re all about the customer – from their very first touch point with us to helping them solve their problems along the way. We’re focused on understanding all of the use cases where we can best support their business, streamline their processes and make efficiencies that extend well beyond the scope of Deputy.
You’ll get to learn from our APAC Sales leaders – James, Lucinda and Edison. Their combined past experiences include big names like Salesforce, Google and Zip Co, so you’ll have a great brain trust to tap into!
Your immediate team members might include Lydia, Sami, Angus and Marina. Our mixed backgrounds make us a super team. For example, Marina has been with us for over a year, and before that, she was a Recruitment Consultant and Marketing Consultant!