What it’s like to work here We’re a community of galvanisers, thinkers and doers. People from different backgrounds who come together in a brilliant collision of careers, ideas and expertise. We know what we’re trying to achieve isn’t easy, but we're up for it. We're part of something bigger. As part of CommBank, we never lose sight of the impact we can have on people’s lives, and the role that each of us plays in shaping the bank of the future. And like our colleagues in CommBank, we’re guided by three values: care, courage and commitment. This means we're led by both head and heart. We’re aware, attuned, and always act to help others. We’re more than just job titles and we don’t hide the human stuff, either. We lead with grit and grace. We have a big bold vision, which so far no-one has nailed (including us). That excites, rather than deters us. And whatever happens, we always find a way. We're tenacious, resilient and we do what's right – even if it's hard. The role We are seeking an Experience Designer to join Truyu, a newly formed venture within x15ventures. This role will be critical in to creating best in class user experiences for our customers as we continue to evolve and scale this Product. You will leverage your breadth of experience across UX, UI and CX to play an important role in building a scalable digital protection product that our customers love. Your team The team have been working together since November 2023 and are growing. This role is a key member of our collaborative team and you will work closely with the product team and our tech team. We are looking for someone who is not afraid to get their hands dirty and own the experience design stream as well as being involved in all areas of the business.    Key responsibilities:  

• Design world class human centred design experiences.
• Lead UX research, workshops, and user testing to support prioritisation. 
• Understand customer and business problems to co-create product strategy and inform digital product design, including customer feedback and analytics.
• Create high-fidelity designs, wireframes, and prototypes to test and communicate ideas to the business and developers. 
• Plan and manage UX and design activity within project timelines and budgets. 
• Support scrum team delivery through active participation in Agile rituals. 
• Support delivery activities. 
• Be the custodian of great design and voice of customer for all things UX, UI, brand, and collateral at Truyu.
•    Your skills and experience  
• 4+ years of proven experience in UX/UI design, with a track record of delivering successful digital products or services.  
• Exceptional UX and CX vision, recognising what a great customer experiences look and feel like and how to architect them. 
• Expertise in crafting wireframes, prototypes, and high-fidelity designs using industry-standard design tools (e.g., Figma, Sketch)  
• Proficiency in interaction design, information architecture, and usability testing methodologies  
• Solid understanding of responsive design principles and accessibility standards  
• Passion for staying ahead of design trends, technologies, and best practices in the fintech industry.  
• Team player with a positive attitude, strong collaboration skills, and effective communication 
• Bachelor or Master's in design, Human-Computer Interaction, or a related field