Commonwealth Bank
Product Owner
To empower our people and the communities in which we work and making sustainable, transparent and balanced business decisions.
Product Management and Design
Full-time
Office | Sydney, NSW, Australia
Visa sponsorship · No
Junior · A role for someone with some basic skills, good motivation and ability to learn. Typically 1-2 years of experience is required.
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Why Commonwealth Bank
We really love working here, and we think you will too. Diversity, flexibility and innovation are just some of the reasons why our people come to work every day.
Our team includes around 45,000 people from all walks of life, with different goals, experiences, and perspectives. At CommBank we’ll encourage and support you to be yourself. This is a place where you can feel confident expressing who you really are; where you belong because of your uniqueness.
About the role
See yourself in our team Within Business Banking (BB) the Digital & Transformation, IBB team is responsible for driving digital sales, Net Promoter Score (NPS) and productivity metrics of our business banking assets and experiences. The digital platforms we leverage include NetBank, CommBiz and the CommBank app. Do work that matters This Senior Digital Product Owner opportunity will see you create market leading digital experiences for our business and institutional customers.
Reporting to the Crew Lead, you will lead and drive the delivery of new initiatives and broader CommBiz roadmap. You will develop new and enhance existing customer experiences, drive continuous improvement and risk initiatives ensuring. This Squad is responsible for the design, development and implementation of change to the CommBiz platform, supporting our Business and Institutional Banking customers and achieving business goals by allowing supporting the transactional banking activity for these customers. CommBiz is embarking on a significant modernisation journey and will be creating a best-in-class digital experience that delights users with the most relevant features and capabilities that simplifies their banking tasks for these businesses. On any given week you will
- Partner with business stakeholders (Product, business bankers from all segments, branch, risk, marketing, analytics and UX) to define the product roadmap to deliver digital experiences that meet business priorities.
- Act as the voice of the customer and business and translate this for the team.
- Simplify complex business problems into meaningful initiatives and work streams.
- Accountable for addressing impediments, driving decisions and resolving escalations.
- Lead scrum teams to drive agile delivery of the product roadmap.
- Manage senior business and technical stakeholders to ensure that prioritisation is understood and agreed to.
- Manage the Squad’s performance to defined objectives including OKR tracking, etc. We are interested to hear from people who have
- Proven experience working across end-to-end Agile projects as a Digital Product Owner
- Proven technical delivery experience.
- Influential and confident stakeholder management skills, this role will see you working across risk, product, digital, technology and compliance.
- Experience in building best practice and innovative customer experiences, customer engagement and product development.
- Demonstrate a strong focus on the end user experience.
- Highly analytical skills with a strong commercial acumen
- A risk management mindset
What you'll be responsible for
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Feature Prioritization & Roadmap
Decide which features to build and when, and create a plans for their effective delivery
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Product Delivery & Improvement
Ship the product and continuously improve it based on customer and market feedback
Skills you'll need
- 👥
Collaboration
Works with others by being open, clear in communication and listening to achieve goals
- 📊
Results orientation
Focuses on outcomes and the steps it takes to achieve them
- 💭
Critical thinking
Identifies and synthesizes patterns and trends amongst various sources of information to reach a meaningful conclusion, perspective or insight
Meet the team
Will oversee the implementation, maintenance and management of the groups Murex technology platform whilst working closely with the teams technical delivery capability and Markets business to ensure that the groups technology supports the businesses strategic plans.