Canva

Strategic Account Executive

To empower everyone in the world to design anything and publish anywhere

  • Sales and Customer Success

  • Full-time

  • Office | Sydney, NSW, Australia

  • Visa sponsorship · No

  • Mid Level · A role for someone with some well-developed knowledge and skills they can bring to the role and team. Typically within 2-5 years of experience.

  • ·

Why Canva

Launched in 2013, Canva is an online design and visual communication platform with a mission to empower everyone in the world to design anything and publish anywhere.

About the role

About the Role Our team consists of experienced Account Executives who have a passion for building relationships with customers who love our product. Our Account Executives work closely with our customers to understand their goals and provide tailored solutions to meet their needs. Whether it's creating eye-catching pitch decks for their sales teams, designing creative marketing materials at scale, or ensuring everyone is on-brand, our team has the expertise to help our customers in all departments succeed.

We're teaming up with colleagues across the board - from Product to Marketing - all supporting our sales team. As we branch out into new markets and develop fresh Enterprise solutions, we're crafting something truly unique. Together, we're redesigning work. What you’ll do (responsibilities)

  • **Account Planning: **You will lead with a data-driven approach to identify and reach out to potential customers who are likely to benefit from Canva's products. Analyze market landscapes, trends, and dynamics to translate high-level plans into targeted sales activities.
  • **Managing Pipeline + Revenue Growth: **You will manage pipeline, revenue forecasts, sales activity using Salesforce for maximum efficiency and visibility
  • **Customer Centric: **You will leverage compelling storytelling and vision transfer, presented through a creative lens, to guide customers on a journey that feels personalized and right for them.
  • **Be a product expert: **Exhibit a deep love for Canva’s product and an ability to sell creative solutions that address customers’ unique problems. You will gather customer feedback and convey market needs to inform the Product roadmap and provide insights that strengthen our value proposition and enhance the customer experience
  • **Foster long-term relationships: **Recognize the value of building long-term relationships and strive to create lasting partnerships both with customers and internal cross functional teams (Product, Eng, Post-Sales, Customer Success).
  • **Bring chaos to clarity: **Simplifying complex situations into digestible customer-ready stories and materials using Canva’s worksuite (presentations, doc etc.)

What we're looking for

  • We are looking for people with experience with large named accounts ideally on a global scale, preferably within a technology company, demonstrating a history of top performance.
  • You have proven success managing a full sales cycle, including prospecting with a focus on new logo attainment.
  • You’re a pro at navigating complexity by understanding and addressing complex business challenges, crafting solutions .
  • You've got a talent for creating detailed plans that cover all the bases within intricate organizations.
  • You've got the skills to captivate an audience, especially during face-to-face meetings with multiple key players.
  • You've got a track record of leading successful (and complex) negotiations.
  • You're comfortable navigating uncertainty and can keep up in a fast-paced environment.

What you'll be responsible for

  • ⭐️

    Sales Pipeline Fulfilment

    Ensure the top of the sales pipeline is adequately filled with quality leads

  • 💬

    Customer Advocacy and Feedback

    Advocate for customers by providing feedback to internal teams on how to better meet customer needs

  • 💼

    Sales Pipeline Management

    Efficiently navigate the CRM and other operational tools to create, update, retrieve, and understand information about accounts and opportunities

Skills you'll need

  • 👥

    Collaboration

    Works with others by being open, clear in communication and listening to achieve goals

  • 📊

    Results orientation

    Focuses on outcomes and the steps it takes to achieve them

  • 💡

    Problem solving

    Identifies problems and develops logical solutions that address the problems

Meet the team

Avatar
Sales + Success

Canva

Something more than a run-of-the-mill sales team, our team is a product-led growth team. We thrive on creating meaningful connections and love helping customers achieve their big goals. Our team is driven to deliver delightful experiences that create tangible value. But this isn’t your typical sales role where you’re cold-calling and endlessly out-bounding but getting no replies. Far from it.