We’re MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand! As the #originalstartup, our roots are in finance and accounting software, but today we are so much more. We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to Start, Survive and Succeed: all in the one place. We’re always on the hunt for those who bring a different perspective, diversity of thought and the drive to make our culture even better. Take your career to a new dimension at MYOB. 

About the Team Our award-winning Employee Experience team is made up of experts who are focused on reimagining new ways of working and enabling all MYOBelievers to help more businesses in Australia and New Zealand reach their potential. From talent acquisition, people advisory, organisational development to employee services, digital experience, and workplace experience, we ensure your ride with MYOB is an exceptional one.

The role We are currently looking for an experienced Senior Business Analyst to join our team. First and foremost, we want someone who is genuinely passionate to work with a group of like-minded people helping businesses in Australia and New Zealand start, survive and succeed. We want you to have a curious mentality and love working collaboratively to deliver exciting things that genuinely make our customers lives easier.

Day to day you will work closely and alongside Product Managers, Designers, Developers, Go-to Market and Data Analysts to: - Help the team truly identify the customer problems and opportunities in market. - Elicit detailed functional and business requirements from Product Managers, Product Designers, user groups, ensuring that they are understood by the team (and that they solve the right problem). - Input into delivery plans and communicate any dependencies, issues or risks back to your partner group (are we on or off-track) - Continuously input into and report on product performance. - Work with the product team to capture feedback to drive improvements and enhancements. - Identify areas of opportunities and prioritise day-to-day defects, technical improvements and small delighting enhancements (are we working on the right thing). - Care not just about delivering a product, but how it’s performing in market and how customers respond to it - Support our team of BAs, championing new and better ways of working

To be successful in this role We believe the most important part of success is having the right mentality and attitude with a willingness to learn and grow. In addition, we’re looking for: Proven experience as a Senior Business Analyst working with software in agile teams. The ability to run workshops and to communicate effectively with partners across the organisation. Someone passionate about customer outcomes and wearing/sharing the hats needed to achieve this. Someone to be the product and customer voice for your domain.