Client Account Manager II
Pinterest's mission is to bring everyone the inspiration to create a life they love.
Sales and Customer Success
Full-time
Office | Sydney, NSW, Australia
Visa sponsorship · No
Mid Level · A role for someone with some well-developed knowledge and skills they can bring to the role and team. Typically within 2-5 years of experience.
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Why Pinterest
Millions of people across the world come to Pinterest to find new ideas every day. It’s where they get inspiration, dream about new possibilities and plan for what matters most. Our mission is to help those people find their inspiration and create a life they love. In your role, you’ll be challenged to take on work that upholds this mission and pushes Pinterest forward. You’ll grow as a person and leader in your field, all the while helping Pinners make their lives better in the positive corner of the internet.
Our new progressive work model is called PinFlex, a term that’s uniquely Pinterest to describe our flexible approach to living and working. Visit our PinFlex landing page to learn more.
About the role
About Pinterest: Millions of people across the world come to Pinterest to find new ideas every day. It’s where they get inspiration, dream about new possibilities and plan for what matters most. Our mission is to help those people find their inspiration and create a life they love. In your role, you’ll be challenged to take on work that upholds this mission and pushes Pinterest forward. You’ll grow as a person and leader in your field, all the while helping Pinners make their lives better in the positive corner of the internet. Creating a life you love also means finding a career that celebrates the unique perspectives and experiences that you bring. As you read through the expectations of the position, consider how your skills and experiences may complement the responsibilities of the role. We encourage you to think through your relevant and transferable skills from prior experiences. Our new progressive work model is called PinFlex, a term that’s uniquely Pinterest to describe our flexible approach to living and working. Visit our PinFlex landing page to learn more. What you’ll do:
- Deliver sales targets through key account management.
- Provide your clients with optimisations and recommendations to ensure campaign success using insights and campaign reporting to build your recommendations.
- Determine short and long range sales revenue plans and track progress closely via account management, optimisations and upsells.
- Represent Pinterest with a high level of integrity and knowledge, acting as an advisor to your clients and their media agencies.
- Manage existing and develop new relations with clients and media agencies in person and virtually.
- Work with some of Australia’s largest Enterprise brands.
- Strong internal collaboration skills working with your peers support teams such as measurement, creative strategy to deliver against client needs/goals.
What we’re looking for:
- 5+ years experience in digital, social or media agency.
- Understanding of ad platforms such as Pinterest Ads Manager or similar.
- Experience working closely with brands and agencies.
- Demonstrated ability to consistently meet/surpass sales targets and generate revenues.
- Strong analytical/insights abilities.
- Excellent written and verbal communication skills, strong attention to detail, and good follow-through.
- Ability to interact with a broad set of businesses and presenting both over the phone and in person.
What you'll be responsible for
- ⭐️
Sales Pipeline Fulfilment
Ensure the top of the sales pipeline is adequately filled with quality leads
- 🤝
Relationship Building
Maintain trusted relationships with key stakeholders to help them achieve their goals, and grow revenue and usage.
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Account Retention and Expansion
Proactively identify opportunities for expansion and limit risk of churn by collaborating with clients to deliver on actions
Skills you'll need
- 👥
Collaboration
Works with others by being open, clear in communication and listening to achieve goals
- 📊
Results orientation
Focuses on outcomes and the steps it takes to achieve them
- 💡
Problem solving
Identifies problems and develops logical solutions that address the problems