ubank
Growth Marketing Associate
To help you be more successful with money
Marketing
Full-time
Office | Sydney, NSW, Australia
Visa sponsorship · No
Junior · A role for someone with some basic skills, good motivation and ability to learn. Typically 1-2 years of experience is required.
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Why ubank
At ubank, we’re all about helping you be more successful with money. Think of us as your daily money companion. One that brings together the ability to see your money in one place, with smart features and real-time insights designed to help you get ahead. You’ll learn what it feels like to save more, see exactly where you’re spending and own your own home faster. When you’re with ubank, we’ll help you achieve real momentum with money.
About the role
You’ll be ready to dive in and learn what it takes to reach, acquire and grow customers for a fintech at scale. You’ll be getting hands on from day one in an environment that encourages you to learn by doing; supported at every step by some of the best growth marketers in Australia. We’re looking for a new team member to join out Lifecycle and Automation squad. We’re less worried about your background and more interested in why you want to get your start in growth marketing with us. Skills can be taught; it’s your attitude and drive to make an impact that will excite us most.
How you will spend your time
Support the development, execution and performance of customer lifecycle journeys, including:
- Curate an engaging product lifecycle communication calendar
- Collaborate seamlessly with the squad to plan and execute impactful campaigns
- Construct seamless customer journeys using marketing and CRM platforms alongside Growth Managers
- Enhance customer engagement and conversion rates by constantly optimizing home lending and everyday banking experiences
- Foster innovation and advocate for innovative features that inspire customer account usage
- Experiment and ideate with creative mediums and customer journeys to drive growth
- Champion the customer by defining target audiences and segments for banking and lending products
- Employ an agile framework to effectively manage acquisition activities
What you will bring
- Bring your passion for fintech and growth to the table - we want to see your enthusiasm for the industry!
- Show us your creative side by sharing your favourite growth hacks and out-of-the-box ideas for customer engagement.
- Embrace the challenge of bringing growth ideas to life and relish the opportunity to roll up your sleeves and get stuck in.
- Think outside the box and see growth at scale from a different perspective. We want someone who draws inspiration from diverse industries and can deliver unique and creative growth ideas.
- Be a transparent and open communicator, leaving no stone unturned and sharing learnings and insights at every opportunity.
- Embrace big, audacious goals and enjoy the freedom to execute your ideas in your own unique way.
- Keep an open mind and be receptive to new ideas and ways of thinking that keep us at the forefront of creativity and innovation in owned and earned media.
- If you have worked hands on with platforms like Braze, SendGrid, and Salesforce building email, SMS, and push campaigns, that's a bonus!
Why Ubank?
- Fast-paced scale-up environment - we have the ability to be creative with our products and ship new features every couple of weeks!
- Hybrid working model - our team enjoy working from home, but they love collaborating in person even more. Here, you'll get to do both.
- Fantastic culture and in office perks
- Competitive salary packaging and bonus incentives
- Paid Parental leave
- Referral bonus scheme
Our Values
- Delight the Customer - We put the customer’s best interests at the forefront of everything we do. We believe financial success will follow customer success.
- Agile and Brave - Constantly collaborating in new ways to create something genuinely innovative.
- **Value Each Other **- We respect everyone’s contribution, embracing a common goal and championing individuality.
- Frank and Authentic - A high performing team who say what we mean and mean what we say to create a strong team culture.
- Show Up - We bring our passion, positivity and sense of fun every day to embrace the challenges of changing the banking game.
What you'll be responsible for
- 👥
Cross-Functional Collaboration
Work with various teams in the organization to achieve a project or goal, including customer journey and customer insights
- 👋🏼
Opportunity Generation
Create, expand, and accelerate opportunities through customer-centred marketing execution
Skills you'll need
- 💪🏼
Resilience
Bounces back from stressful experiences while being optimistic, emotionally aware, and adapts to change
- 📊
Results orientation
Focuses on outcomes and the steps it takes to achieve them
- 💡
Problem solving
Identifies problems and develops logical solutions that address the problems
Meet the team
Our Marketing team is responsible for acquiring customers and growing the customer base at ubank. They put the customer’s best interests at the forefront of everything they do and believe financial success will follow customer success.