You’ll be ready to dive in and learn what it takes to reach, acquire and grow customers for a fintech at scale. You’ll be getting hands on from day one in an environment that encourages you to learn by doing; supported at every step by some of the best growth marketers in Australia.   We’re looking for a new team member to join out Lifecycle and Automation squad. We’re less worried about your background and more interested in why you want to get your start in growth marketing with us. Skills can be taught; it’s your attitude and drive to make an impact that will excite us most.

  How you will spend your time

Support the development, execution and performance of customer lifecycle journeys, including:

• Curate an engaging product lifecycle communication calendar
• Collaborate seamlessly with the squad to plan and execute impactful campaigns
• Construct seamless customer journeys using marketing and CRM platforms alongside Growth Managers
• Enhance customer engagement and conversion rates by constantly optimizing home lending and everyday banking experiences
• Foster innovation and advocate for innovative features that inspire customer account usage
• Experiment and ideate with creative mediums and customer journeys to drive growth
• Champion the customer by defining target audiences and segments for banking and lending products
• Employ an agile framework to effectively manage acquisition activities

 

What you will bring  

• Bring your passion for fintech and growth to the table - we want to see your enthusiasm for the industry!
• Show us your creative side by sharing your favourite growth hacks and out-of-the-box ideas for customer engagement.
• Embrace the challenge of bringing growth ideas to life and relish the opportunity to roll up your sleeves and get stuck in.
• Think outside the box and see growth at scale from a different perspective. We want someone who draws inspiration from diverse industries and can deliver unique and creative growth ideas.
• Be a transparent and open communicator, leaving no stone unturned and sharing learnings and insights at every opportunity.
• Embrace big, audacious goals and enjoy the freedom to execute your ideas in your own unique way.
• Keep an open mind and be receptive to new ideas and ways of thinking that keep us at the forefront of creativity and innovation in owned and earned media.
• If you have worked hands on with platforms like Braze, SendGrid, and Salesforce building email, SMS, and push campaigns, that's a bonus!

Why Ubank?

• Fast-paced scale-up environment - we have the ability to be creative with our products and ship new features every couple of weeks!
• Hybrid working model - our team enjoy working from home, but they love collaborating in person even more. Here, you'll get to do both.
• Fantastic culture and in office perks
• Competitive salary packaging and bonus incentives
• Paid Parental leave 
• Referral bonus scheme

Our Values  

• Delight the Customer - We put the customer’s best interests at the forefront of everything we do. We believe financial success will follow customer success.
• Agile and Brave - Constantly collaborating in new ways to create something genuinely innovative.
• **Value Each Other **- We respect everyone’s contribution, embracing a common goal and championing individuality.
• Frank and Authentic - A high performing team who say what we mean and mean what we say to create a strong team culture.
• Show Up - We bring our passion, positivity and sense of fun every day to embrace the challenges of changing the banking game.