JLL
Business Performance and Reporting Analyst
To drive sustainability and corporate social responsibility efforts.
Data and Analytics
Full-time
Office | Sydney, NSW, Australia
Visa sponsorship · No
Junior · A role for someone with some basic skills, good motivation and ability to learn. Typically 1-2 years of experience is required.
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Why JLL
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
About the role
What this role involves:
- Serve as the single point of contact for the client, Account Team in the areas of BI, Performance Reporting & Account technology use.
- Develop and maintain strong working relationships with the client, central JLL Tech team, and on-account leadership team.
- Translate client and account business needs into customer problem statements with sized ROI and effort estimates.
- Accountable for developing and delivering key contractual reports, such as the Monthly Management Report, Quarterly Business Report, and Annual performance reports, in line with the agreed governance framework.
- Monitor dashboards for data accuracy by interrogating core systems at regular intervals.
- Monitor technology delivery against contracted solutions and ensure compliance with information security and compliance requirements.
- Drive the culture of continuous innovation and improvement, serving as a subject matter expert for the Tech-stack on the account. Sound like the job you are looking for? Before you apply it’s also worth knowing what we are looking for:
- Prior experience in corporate real estate is highly desirable.
- Advanced Diploma, Degree, or equivalent in technology, business technology, project management, or a professional degree with a focus on project management/technology.
- Bachelor's or Master's degree in BI, data science, computer science, econometrics, operations research, statistics, information management, or a related analytical field is highly regarded.
- Familiarity with data modeling using Kimball principles or data vault is preferred.
- PMP or PSM certification is an advantage.
- Strong business analysis, consulting/advisory, and/or project or client management experience.
- Excellent communication skills with the ability to interpret and tell the story behind the data.
- Proficiency in BI tools (Tableau preferred), querying databases (SQL), ETL tools (e.g., Alteryx, SSIS, Informatica), and data manipulation. What you can expect from us:
- Great employee discounts off fitness & other renowned bands
- Active Social Club
- Well-being program
- Paid time off for volunteer work
- Career Opportunities with Australia's #1 Commercial Real Estate firm
- Premium offices
- Hybrid / flexible working
What you'll be responsible for
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Insights Presentation
Organize and present data to effectively communicate findings
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Data Analysis and Reporting
Analyze data to discover and communicate insights, and offer concrete recommendations for key stakeholders to make critical decisions
- ✅
Stakeholder Engagement
Partner with stakeholders to understand specifications, business requirements, and communicate insights
Skills you'll need
- 👥
Collaboration
Works with others by being open, clear in communication and listening to achieve goals
- 🧮
Numerical problem solving
Works with numerical information and performs mathematical calculations to solve problems
- 🔍
Attention to detail
Accurately identifies and rectifies discrepancies or errors that exists in information and deliverables