ING
Senior Technical Business Analyst
Empowering people to stay a step ahead in life and in business.
Business Operations and Strategy
Full-time
Office | Sydney, NSW, Australia
Visa sponsorship · No
Mid Level · A role for someone with some well-developed knowledge and skills they can bring to the role and team. Typically within 2-5 years of experience.
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Why ING
ING is a pioneer in digital banking and on the forefront being one of the most innovative banks in the world. As ING we have a clear purpose that represents our conviction of people’s potential. We don’t judge, coach, or to tell people how to live their lives. However big or small, modest or grand, we empower people and businesses to realize their vision for a better future. We made the promise to make banking frictionless, removing barriers to progress, and make people confident in their financial decisions. As a global bank we have a huge opportunity – and responsibility – to make an impact for the better. We can play a role by financing change, sharing knowledge, and innovating. Being sustainable is in all the choices we make—as a lender, as a partner and through the services we offer our customers
About the role
What You’ll Do
- Drive workshops with stakeholders in the business, risk, operations, data governance and internal and vendor technology teams to capture and document requirements
- Define local system, interface and archiving requirements to enable business processes and validate with business stakeholders
- Work with business teams to build future state business processes
- Work with Customer Journey Experts and Product Owners to ensure requirements are ready for development teams
- Clearly define and document requirements that support business objectives
What We’re Looking For
- 3-5 years experience as a Senior Technical Business analyst
- Experience working with mortgages products
- An understanding of business objectives and processes in a complex environment and can ensure these are reflected in system requirements
- An understanding of key mortgage processes, systems and tools and define system requirements that conform to defined principles and constraints
- The ability to define business processes that need to be developed or automated to allow the use of the new or updated systems to be used by the businesses
What's in it for you?
- Discounted ING Health Insurance
- An additional Rest Day to support your well being
- An IMPACT day to volunteer on approved sustainability activity to give back to our community
What you'll be responsible for
- 🎯
Problem Identification
Identify the problems and needs of key stakeholders to guide data analysis
- 💼
Execution and Project Management
Plan and deliver project plans by managing people, resources, budget, and timelines, to support the organization’s goals
- ✅
Stakeholder Engagement
Partner with stakeholders to understand specifications, business requirements, and communicate insights
Skills you'll need
- ✅
Prioritization
Compares and ranks the relative importance &/or urgency of different tasks to identify the best order of actions
- 🤔
Decision Making
Considers the costs and benefits of potential actions and determines the most appropriate one
- 💡
Problem solving
Identifies problems and develops logical solutions that address the problems
Meet the team
Support them with improving the efficiency of their value chain. These services include developing and implementing target operating / service delivery models, executing cost reduction programs, and optimizing business processes.