Montu
Key Account Manager
To improve the lives of millions of people through medical alternative therapies.
Sales and customer success
Full-time
Office | Sydney, NSW, Australia
Visa sponsorship · No
Mid Level · A role for someone with some well-developed knowledge and skills they can bring to the role and team. Typically within 2-5 years of experience.
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Why Montu
Montu is a leading medical cannabis company with operations in Asia-Pacific and Europe. Montu has built an integrated cannabis ecosystem, which streamlines the experience for patients end-to-end, and sets new standards in cannabis care. The company is committed to improve the lives of millions of patients.
About the role
Job Description
Montu is seeking a dynamic and results-driven Key Account Manager to join our team. In this hybrid role, you will drive growth by acquiring new business while nurturing existing pharmacy partnerships. Your primary focus will be to increase order volume in your territory and ensure exceptional service. (Please note - You will be required to travel 3-4 days on the road for face-to-face appointments). Primary responsibilities include: **Driving Order Volume Growth: **
- Increase order volume within the designated territory by establishing strong relationships with existing pharmacy partners and achieving monthly targets.
- Acquire new pharmacy partners to the Leafio platform, converting leads into valuable partnerships.
**Relationship Building: **
- Cultivate and maintain trusting relationships between Montu and pharmacy partners, acting as their dedicated point of contact.
- Address partner issues promptly to maintain positive relationships and ensure resolutions are achieved. ** **
**Strategic Initiatives: **
- Collaborate with the marketing team to identify and develop new value-added initiatives that enhance the partnership experience.
- Engage in strategic planning to improve pharmacy results and drive mutual success. Prepare and deliver regular reports on account progress, goals, and initiatives for internal teams, stakeholders, and potential use in case studies or training sessions.** **
**Partnership Expansion: **
- Proactively expand existing partner relationships through upselling and cross-selling opportunities.
- Identify, nurture, and convert new pharmacy partners, leveraging industry knowledge and networks to expand Montu's presence.
Qualifications
- 4 + experience in key account management, highly desirable if you have experience in the pharmaceutical or healthcare industry.
- Strong communication and relationship-building skills.
- Demonstrated ability to drive commercial outcomes and meet sales targets.
- Proficiency in conducting market analysis and staying abreast of industry trends.
- Bachelor's degree in a relevant field; additional certifications are a plus.
What you'll be responsible for
- ⭐️
Sales Pipeline Fulfilment
Ensure the top of the sales pipeline is adequately filled with quality leads
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Customer Advocacy and Feedback
Advocate for customers by providing feedback to internal teams on how to better meet customer needs
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Sales Pipeline Management
Efficiently navigate the CRM and other operational tools to create, update, retrieve, and understand information about accounts and opportunities
Skills you'll need
- 👥
Collaboration
Works with others by being open, clear in communication and listening to achieve goals
- 📊
Results orientation
Focuses on outcomes and the steps it takes to achieve them
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Problem solving
Identifies problems and develops logical solutions that address the problems
Meet the team
