Woolworths Group

Employee Relations Case Specialist

We create better experiences together for a better tomorrow.

  • People and Culture

  • Full-time

  • Hybrid | Sydney, NSW, AU

  • Visa sponsorship · No

  • Mid Level · A role for someone with some well-developed knowledge and skills they can bring to the role and team. Typically within 2-5 years of experience.

  • ·

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Hatch Admin

Hiring manager, Woolworths Group

Why Woolworths Group

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Woolworths Group is a food and everyday needs retailer united by the shared purpose of creating better experiences together for a better tomorrow. With more than 1,400 stores across its Woolworths Supermarkets, Countdown Supermarkets (New Zealand) and BIG W brands, and fast-growing eCommerce & B2B businesses, Woolworths Group is Australia and New Zealand’s largest retailer. A top 10 company on the Australian Securities Exchange (ASX), Woolworths Group employs more than 180,000 team members and serves more than 20 million customers a week.

About the role

We are seeking an experienced ER Specialist to join our team. You will join a close knit team who foster a culture of collaboration and service excellence. We are enabled by effective and efficient people processes and technology to support the management of our ER matters end to end with a focus on team members wellbeing and experience.

What You’ll Do

  • Conducting end to end investigations into a variety of challenging ER matters from grievances through to significant bullying, harassment, fraud or misconduct cases
  • Preparing documents and responses for matters before the Fair Work Commission and other tribunals
  • Representing the Woolworths Group at conciliations and dispute matters in the Fair Work Commission and other tribunals
  • Managing complex matters involving ill and injured team members
  • Providing leaders with recommendations and advice in relation to legislation, policies and procedures

What you'll be responsible for

  • 🗓

    Employee Relations Policies and Procedures

    Maintain compliance with employment laws, review and revise policies, and provide guidance on related matters

  • 👍🏼

    Conflict and Dispute Management

    Investigate and resolve workplace conflicts and concerns in a fair and efficient manner

  • 🚧

    Policy Development and Compliance

    Update, develop, communicate, and ensure adherence to company policies

Skills you'll need

  • 🤝

    Negotiation

    Persuades others to shift their views and/or behaviours with the goal of reaching consensus

  • 🎙

    Verbal communication

    Speaks clearly to convey information effectively to a target audience

  • 💡

    Problem solving

    Identifies problems and develops logical solutions that address the problems

Meet the team

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Woolworths Group

Applying with Hatch

Woolworths Group is using Hatch to accept applications for this role. Hatch helps you demonstrate your fit, no matter your background.

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