Fishburners
Community Lead
We exist to help entrepreneurs and startups make their mark on this world.
Sales and customer success
Full-time
Office | Sydney, NSW, AU
Visa sponsorship · No
Junior · A role for someone with some basic skills, good motivation and ability to learn. Typically 1-2 years of experience is required.
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Why Fishburners
Fishburners is Australia's leading ecosystem for startups and entrepreneurs.
Headquartered in Sydney, Australia, Fishburners has been in operation for over 12 years supporting emerging businesses through a community-first approach by hosting events, providing mentorship, fostering connection and enabling lifelong learning.
As an NFP and founder-focused organisation, Fishburners offers holistic support to early-stage founders and their startups, providing them with the knowledge, resources and support they need to achieve their entrepreneurial successes.
Some of our well-known startups include: Koala Mattresses, Mad Paws, V2 and Car Next Door (now known as Uber Ride Share).
With a fun and ambitious team, you'll enjoy all the perks of having a great work environment with a role packed with opportunities to quickly progress your skills and experience.
About the role
We are seeking a proactive and passionate Community Lead to drive the growth of our community. In this role, you will be responsible for actioning startup community initiatives, delivering partnerships, and planning events that engage and support our members. You will serve as a bridge between our team and the community, ensuring effective communication and collaboration.
Key Responsibilities
- Community Growth: Develop and execute strategies to expand and engage our community of founders, entrepreneurs, and innovators.
- Startup Initiatives: Build and execute community initiatives that promote collaboration, learning, and growth among members, ensuring they are tailored to meet the community's needs and aligned with Fishburners’ mission.
- Partnership Delivery: Work with the Head of Ecosystem to build and maintain partnerships that enhance community offerings and provide valuable resources to our members.
- Event Planning: Organise and execute community events, workshops, and networking opportunities that foster connections and knowledge sharing.
- Communication: Effectively communicate the work of the Fishburners team to community members, ensuring they are informed and engaged with ongoing initiatives.
- Community Satisfaction: Own the community satisfaction score by gathering feedback and insights from members, addressing their needs, and continuously improving the community experience.
About You:
You are a dynamic and enthusiastic community builder with a passion for supporting startups and fostering innovation. With a strong background in community engagement, you have a proven track record of successfully growing and nurturing communities. Your understanding of the unique challenges faced by entrepreneurs allows you to create initiatives that genuinely benefit members and drive collaboration.
You thrive in fast-paced environments and possess excellent communication skills, enabling you to connect with diverse audiences and effectively convey the vision and goals of Fishburners. Your strong organizational abilities and project management skills empower you to execute multiple initiatives seamlessly, ensuring a high level of member satisfaction.
Your deep interest in startups and entrepreneurship fuels your commitment to making Fishburners the go-to place for startups to flourish. You are proactive in gathering feedback and insights from the community, using this information to continuously enhance the member experience. Your collaborative mindset and ability to bridge the work of the Fishburners team with community needs position you as a vital advocate for the members you serve.
What you'll be responsible for
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Community Management
Create a positive community amongst stakeholders with ongoing support and conversations, to strengthen relationships, foster loyalty, and increase advocacy
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Event Management
Plan, coordinate, execute, and assess events for internal and external stakeholders that achieve a specific goal
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Relationship Building
Maintain trusted relationships with key stakeholders to help them achieve their goals, and grow revenue and usage.
Skills you'll need
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Decision Making
Considers the costs and benefits of potential actions and determines the most appropriate one
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Prioritization
Compares and ranks the relative importance &/or urgency of different tasks to identify the best order of actions
- 💡
Problem solving
Identifies problems and develops logical solutions that address the problems
Meet the team
Applying with Hatch
Fishburners is using Hatch to accept applications for this role. Hatch helps you demonstrate your fit, no matter your background.
Learn more about Hatch