THE ICONIC
Business Development Specialist - 12 Month Max Term Contract
Our Purpose - Creating a better way for people to shop.
Sales and customer success
Contract, 12 months · 38 hours per week
Hybrid | Sydney, NSW, AU
Visa sponsorship · No
Mid Level · A role for someone with some well-developed knowledge and skills they can bring to the role and team. Typically within 2-5 years of experience.
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Why THE ICONIC
Since 2011, THE ICONIC has redefined the future of retail in Australia and New Zealand. As the #1 fashion e-commerce destination in the region, our e-commerce platforms (Retail, Marketplace and Services) providing an inspiring and seamless end-to-end customer experience. We DREAM BIG through collaboration and innovation, and are supported to bring incredible ideas to life.
At THE ICONIC, we value our people above all else. Our approach to work, growth mindset, and commitment to sustainability all contribute to the unique value each of us brings, and we have a lot of fun along the way! The ICONITE experience is crafted to enable you to excel in your work.
Working at THE ICONIC means joining a diverse and dynamic community of over 1,000 people working towards our purpose “creating a better way for people to shop”. This diversity is at the heart of everything we do and gives real meaning in creating a positive impact in the world, from our People, Planet & Positive strategies to our community engagement and diversity.
THE ICONIC is a part of Global Fashion Group, a major player in the fashion retail industry operating across Latin America, Southeast Asia, and Australia. With access to 2.5 billion customers in 25 countries worldwide, we are continuously expanding our reach and impact.
About the role
Part of the Commercial team, the Fulfilled by THE ICONIC (FBI) team connects innovative and scalable fulfilment solutions, ensuring a seamless and efficient service for our partners and customers. Our team is transforming ecommerce logistics and fulfilment; creating a better way to shop for millions of customers at THE ICONIC.
We are currently on the look out for a Business Development Specialist to join us on a 12 Month Max Term Contract. As a Business Development Specialist - FBI, you will drive growth and expansion of our fulfilment services within THE ICONIC's platform ecosystem. You will identify and develop new business opportunities, ensuring our services meet the needs of partners and enhance customer satisfaction.
About the role:
- Identify and pursue new business opportunities to expand our fulfilment services.
- Collaborate with cross-functional teams to tailor solutions for prospective clients.
- Assist in developing strategic partnerships with e-commerce vendors to enhance service offerings.
- Analyse market trends and competitor activities to inform business strategies.
- Support the preparation of proposals and presentations for potential partners.
- Monitor and report on sales metrics and business development activities.
- Assist in negotiating contracts and agreements with partners, ensuring mutual benefits.
- Actively manage partners through the business development pipeline; taking ownership and working with external and internal stakeholders to brands live as quickly as .possible
- Maintain strong relationships with existing partners to ensure service satisfaction and retention.
- Collaborate with internal stakeholders including product, marketing, operations and customer support to ensure FBI is meeting user needs and ICONIC platform scale requirements.
About you…
- 2-3 years of experience in business development or sales, preferably in e-commerce or logistics.
- Strong analytical skills with the ability to interpret data and market trends.
- Excellent communication and negotiation skills.
- Ability to work collaboratively in a fast-paced environment.
- Highly organised, motivated self-starter with ability to lead the development and execution of comprehensive business development plans and monitor progress
- Excellent interpersonal skills, with ability to build and maintain relationships.
- Utilise business intelligence tools to gain insights into customer needs
- Thinking strategically and developing innovative sales and profit strategies that will drive growth
- Experience with fulfilment services or logistics.
- Knowledge of e-commerce platforms and their ecosystems.
- Familiarity with SaaS solutions and digital transformation trends.
- Ability to use data visualisation tools to present insights.
- A strong team player who embodies our ICONIC Principles
What you'll be responsible for
- 🎯
Sales Process Execution
Collaborate with cross-functional teams to tailor solutions for prospective clients.
- 🏷
Lead Qualification
Identify and pursue new business opportunities to expand our fulfilment services.
- 🧐
Market and Customer Research
Analyse market trends and competitor activities to inform business strategies.
Skills you'll need
- 💪🏼
Resilience
Bounces back from stressful experiences while being optimistic, emotionally aware, and adapts to change
- 📊
Results orientation
Focuses on outcomes and the steps it takes to achieve them
- 👥
Collaboration
Works with others by being open, clear in communication and listening to achieve goals
Meet the team
Applying with Hatch
THE ICONIC is using Hatch to accept applications for this role. Hatch helps you demonstrate your fit, no matter your background.
Learn more about Hatch