Klaviyo
Account Executive
Power smarter digital relationships
Sales and customer success
Full-time
Hybrid | Sydney, NSW, AU · Expectation is 3 days per week, you choose the days!
Visa sponsorship · No
Junior · A role for someone with some basic skills, good motivation and ability to learn. Typically 1-2 years of experience is required.
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Why Klaviyo
We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.
Klaviyo benefits:
As part of the Klaviyo team you will be looked after with some great benefits, including private health cover for you and discounted for your household, financial and professional coaching, a generous annual learning allowance ($4.2k AUSD), 22 weeks maternity leave full pay primary caregiver leave (16 week secondary), unlimited holiday and free books (yes, any books!) to name a few.
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying.
About the role
Our Entrepreneur Account Executives are product experts that run the entire sales cycle, from qualification to demo to driving the buying process to close, with minimal support. They hold a portfolio and manage dozens of high-transaction prospects simultaneously.
Duties/Responsibilities:
- Build a client base by generating and closing new business in conjunction with other lead resources (i.e., Business Development, Partnerships, Customer Success)
- Actively manage your pipeline and develop a strategy for long-term sustained success
- Performs other related duties as assigned.
Required Skills/Abilities:
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent business development skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Ability to prioritize tasks and to delegate them when appropriate.
- Ability to function well in a high-paced and at times stressful environment.
Education and Experience:
9+ months of Business Development experience, experience within SaaS/MarTech preferred.
- High school diploma or equivalent work experience, a Bachelor’s degree or above a plus.
What you'll be responsible for
- 🏷
Lead Qualification
Determine which prospective customers are most likely to purchase the organization's product/service, using a lead specific qualification framework
- ↗️
Outbound Prospecting
Generate new sales opportunities and move them through the funnel by drafting outreach messages and sequences, and identifying the needs of customers
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Prospect Relationship Building
Develop relationships with prospects to uncover their needs through effective questioning, and to qualify interest and viability
Skills you'll need
- 🔍
Attention to detail
Accurately identifies and rectifies discrepancies or errors that exists in information and deliverables
- 🤓
Learning agility
Identifies and applies strategies to enhance reception, retention and use of newly acquired information, skills, and abilities
- 🤝
Negotiation
Persuades others to shift their views and/or behaviours with the goal of reaching consensus
Meet the team
Applying with Hatch
Klaviyo is using Hatch to accept applications for this role. Hatch helps you demonstrate your fit, no matter your background.
Learn more about Hatch