Domain
Account Manager - Sydney
Our purpose is to inspire confidence in life’s property decisions and we deliver to this by offering a suite of products and solutions for every step of the property journey.
Sales and customer success
Full-time
Hybrid | Sydney, NSW, AU · Flexible office days
Visa sponsorship · No
Junior · A role for someone with some basic skills, good motivation and ability to learn. Typically 1-2 years of experience is required.
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Why Domain
Domain Group is a leading Australian property marketplace made-up of a portfolio of brands. We are united in our Purpose to inspire confidence in life’s property decisions.
Our brands offer products and solutions to consumers, agents, and parties interested in property across every step of their property journey. Through our digital solutions, we reach an average of 7.7m Australians each month.*
What we do gets right to the heart of who Australians are. It’s more than just listings, buying and selling. It’s about everything in between – the experiences that inspire confidence, and the parts that provide context, so that no matter what side of the fence people sit on, they can make the right property decisions.
At Domain Group we’re building what you might call the incredible find – the right size, space and environment for you to love what you do and who you do it with. With us you’ll make your mark and make a difference. And you’ll be part of an inclusive team of unique individuals that are inspired by the opportunity that sits before them.
Domain Values:
● Open Minds, Open Doors
● Have Adventures
● Leap, Grow, Repeat
● Passion is Contagious
About the role
At Domain we are always looking for talented Account Managers to build and drive relationships with our trusted network of Real Estate clients - all the way from small boutique agencies to large tier 1 Property Developers.
Under the wing of one of our experienced Sales Leaders, you will have ownership of a portfolio of clients across a region of NSW. Driving revenue growth, deepening customer relationships, new product adoption and brand loyalty will be key to cementing Domain as an embedded solution and valuable business partner.
Sitting within the high-performing and tight-knit NSW sales team, these unique opportunities are ideal for a self-starter mindset. You will take the reins on a portfolio of existing clients, enjoy a great deal of independence in running a territory as your own business, bring your own stamp with new ideas and best practices, and open the doors to long-term opportunities within the wider Domain ecosystem.
In a typical day you can expect to:
- Get to know our key clients’ businesses intimately through close collaboration and maintaining strong partnerships.
- Improve outcomes for clients by solution-selling across Domain’s portfolio of products.
- Oversee all aspects of the sales cycle – from first meetings and demonstrations, building a business case and contract execution, through to reporting on account performance.
- Present Domain insights to key stakeholders and attend customer events / sales meetings.
- Strategise and implement business growth initiatives.
- Occasionally support activity for the Key Accounts during busy times.
- Proactively maintain relationships, introducing new and featured products that can solve problems and give clients the tools they need to achieve their goals.
- Provide world class customer service by efficiently resolving client queries and operational/account issues.
- Continually provide feedback on market conditions such as competitive activities (sales tactics and marketing initiatives), as well as potential barriers and opportunities.
- Expand your knowledge to become an industry expert on tech solutions for the Residential Real Estate space.
Our Ideal Person:
ESSENTIAL
- Strong track record in face-to-face sales or account management, within any industry.
- Ability to drive and meet clients (car allowance provided).
- Proactive, self-starter attitude
- Excellent stakeholder management skills
- Confidence in presenting to large groups
- Exceptional communication skills and consultative approach
- Valid Australian drivers license and reliable vehicle
BONUS POINTS
- Any combination of experience across Real Estate, Media, Advertising or Software
- Experience in selling using insights
- Understanding of residential real estate
If this sounds like a good fit, we'd love to hear from you!
What you'll be responsible for
- 🤝
Relationship Building
Get to know our key clients’ businesses intimately through close collaboration and maintaining strong partnerships.
- 🎯
Sales Process Execution
Oversee all aspects of the sales cycle – from first meetings and demonstrations, building a business case and contract execution, through to reporting on account performance.
- 💎
Insights Presentation
Present Domain insights to key stakeholders and attend customer events / sales meetings.
Skills you'll need
- 💪🏼
Resilience
Bounces back from stressful experiences while being optimistic, emotionally aware, and adapts to change
- 📊
Results orientation
Focuses on outcomes and the steps it takes to achieve them
- 🎙
Verbal communication
Speaks clearly to convey information effectively to a target audience
Meet the team
Applying with Hatch
Domain is using Hatch to accept applications for this role. Hatch helps you demonstrate your fit, no matter your background.
Learn more about Hatch