TPG Telecom
Product Coordinator - Vodafone and Lebara
Connecting Australia for the better
Product
Full-time
Hybrid | Sydney, NSW, AU
Visa sponsorship · No
Junior · A role for someone with some basic skills, good motivation and ability to learn. Typically 1-2 years of experience is required.
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Why TPG Telecom
TPG Telecom started with a belief that we can make things better for Australians. We believe in the power of meaningful relationships to support vibrant, connected communities where everyone belongs. It’s our why; our reason to exist. Now, we’re proud to be one of Australia’s leading mobile and internet providers. We’re not just redefining telco, we’re changing its course. And you play a role in that. A big one. The opportunities are plenty for those who are ready to accept the challenge.
What's in it for you?
*Flexible hybrid way of working (from home and office)
*‘Stay Connected Mobile’ – Access to a free mobile plan
*‘Stay Connected NBN’ – Access to a free NBN 100 plan
*‘Your Leave’ - an additional 4 days of leave to be used whenever you like - every year
*Access to TPG Learning Hub platform and internal development opportunities
*Access to Corporate Partner Discounts
About the role
As our valued Product Coordinator, you will play a key role that will influence, lead, and drive the Vodafone and Lebara Mobile Trading Plan & Roadmap, whilst also continuing to support daily operations and build the Vodafone and Lebara business through market and customer analysis, reporting and marketing campaign execution.
You'll make impact by:
- Support the Senior Product Manager (Prepaid Mobile) in building and delivering the commercial budget & product roadmap for Vodafone and Lebara.
- Plan track key product changes, ensuring all business casing and PMO processes (inc. presentation at key forums) are progressed to the relevant stages to support timely advancement in the product deployment lifecycle (this requires weekly attendance at project WiPs and PMO planning sessions)
- Support the Vodafone and Lebara consumer trading team (Sales/Product/Pricing/CLM) to assess the impact of product/pricing changes and deliver change quickly and efficiently via regular communication and planning with key support vendors (i.e., IT teams)
- Regularly monitor the activity and impact of key competitors on Prepaid/M2M product lines (share examples regularly in weekly WiPs)
- Ideate and Brainstorm new revenue lines and opportunities for Vodafone and Lebara to meet or exceed their growth objectives, this includes managing any ad-hoc risks that present to in year/future budget.
What you’ll bring:
- A natural ability to consider commercial needs while seeing the world through the customer’s eyes.
- Ability to think innovatively as new ideas are key to driving customer growth and the customer experience.
- Manage day to day operations including market and customer analysis, reporting and marketing campaign execution.
Ideally, you will also be:
- Energy and enthusiasm combined with a strong retail background is desired. • Comfortable using the Microsoft Office suite of applications e.g., Word, Excel, and PowerPoint.
- Relevant University degree or equivalent experience.
What you'll be responsible for
- 🔀
Product Roadmap Development
Work with cross-functional teams to develop product roadmaps that align with business goals and user needs, including prioritization of features
- 📶
Feature Prioritization
Decide which features to build and when, and create a plans for their effective delivery
- 📄
Product Vision & Strategy
Define and refine the product vision and long-term strategy, ensuring alignment with market needs and business goals
Skills you'll need
- 🤔
Decision Making
Considers the costs and benefits of potential actions and determines the most appropriate one
- 🧩
Creativity
Generates multiple innovative/new/novel ideas to solve a problem
- 👥
Collaboration
Works with others by being open, clear in communication and listening to achieve goals
Meet the team
Applying with Hatch
TPG Telecom is using Hatch to accept applications for this role. Hatch helps you demonstrate your fit, no matter your background.
Learn more about Hatch