THE ICONIC
IT Support Specialist
Our Purpose - Creating a better way for people to shop.
Software engineering
Full-time
Hybrid | Sydney, NSW, AU
Visa sponsorship · No
Mid Level · A role for someone with some well-developed knowledge and skills they can bring to the role and team. Typically within 2-5 years of experience.
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Why THE ICONIC
Since 2011, THE ICONIC has redefined the future of retail in Australia and New Zealand. As the #1 fashion e-commerce destination in the region, our e-commerce platforms (Retail, Marketplace and Services) providing an inspiring and seamless end-to-end customer experience. We DREAM BIG through collaboration and innovation, and are supported to bring incredible ideas to life.
At THE ICONIC, we value our people above all else. Our approach to work, growth mindset, and commitment to sustainability all contribute to the unique value each of us brings, and we have a lot of fun along the way! The ICONITE experience is crafted to enable you to excel in your work.
About the role
IT Support Specialist (End User Computing)
Since launching in 2011, THE ICONIC has redefined the future of retail in Australia and New Zealand. As the leading fashion, sports and lifestyle e-commerce destination in the region, our e-commerce platforms (Retail, Marketplace and Services) provide a seamless and inspiring end-to-end customer experience.
At THE ICONIC Tech Team, innovation drives us; we believe that innovation should not be sitting in a silo team but rather be part of everything we deliver. Every person in the tech team has a voice and our best outcomes are achieved through collaboration
What you'll be responsible for
- 🖥️
Endpoint Devices
Deploy, configure, and maintain endpoint devices (laptops, desktops, and mobile devices).
- 🚦
Technical Incident Resolution
Troubleshoot and resolve hardware, software, and OS-related issues.
- ⚙️
Technical Support
Manage onboarding and offboarding of staff.
Skills you'll need
- 💡
Problem solving
Identifies problems and develops logical solutions that address the problems
- 🔍
Attention to detail
Accurately identifies and rectifies discrepancies or errors that exists in information and deliverables
- 🛎
Service orientation
Actively seeks and develops strategies to help key stakeholders
Meet the team
Applying with Hatch
THE ICONIC is using Hatch to accept applications for this role. Hatch helps you demonstrate your fit, no matter your background.
Learn more about Hatch