Westpac
UX Designer - Business Cards
Creating better futures together.
Design
Contract, 5 months · 36 hours per week
Hybrid | Barangaroo, NSW, AU
Visa sponsorship · No
Junior · A role for someone with some basic skills, good motivation and ability to learn. Typically 1-2 years of experience is required.
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Why Westpac
We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other. At Westpac, making a difference means creating impact, unlocking our own and each other’s passions, and transformative success stories to create better futures together.
As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, ambition to grow or all the little perks in between.
We’ll empower you to shape your career path. Through personalised upskilling, mentoring, and training opportunities, you’re in control of where you start and how you’ll grow.
As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility – and champions inclusion. Hear from some of our people and their experiences working with us.
About the role
Role Details:
As a UX Designer, you will be responsible for the end-to-end design of a digital card experience for business customers. You will perform gap analysis on existing features, identify opportunities for improvement, and leverage existing design patterns to create a seamless and scalable solution.
Key Responsibilities:
- Design: Create user flows, prototypes, and polished UI designs that clearly communicate user journeys.
- Gap Analysis & UX Patterns: Review existing user flows, identify friction points, and apply established design patterns to improve usability.
- Design System Execution: Work with Westpac’s design pattern, ensuring designs align with branding and accessibility standards.
- Stakeholder Collaboration: Work with Product, Technology, Risk, and Compliance teams to refine designs and ensure feasibility.
- User Research & Testing: Run usability testing and incorporate customer feedback into design improvements.
- Process & Compliance Awareness: Understand product and design meet regulatory requirements.
Key Skills:
- UX/UI Design: Hands-on Figma experience
- End-to-End Design Experience: Comfortable driving UX work from discovery through to final implementation.
- Stakeholder & Project Management: Experience managing scope and stakeholders
- Risk & Process Awareness: Ability to identify design risks early, track and resolve
- Accessibility: Experience designing for accessibility standards (e.g., WCAG 2.1 AA)
- User Research & Testing: Ability to conduct usability tests and translate insights into design improvements.
- Financial Services Experience (Preferred): Experience designing for business banking, fintech, or regulated industries is a plus.
What you'll be responsible for
- 📲
Wireframe and Prototype Development
Build and iterate on interactive prototypes to reach a defined goal
- 🧪
Usability Testing
Plan and execute usability tests to evaluate product effectiveness and identify areas for improvement
- 🚦
Control and Risk Process Monitoring and Evaluation
Monitor, improve, and evaluate the effectiveness of existing controls and risk management processes
Skills you'll need
- 🔍
Attention to detail
Accurately identifies and rectifies discrepancies or errors that exists in information and deliverables
- 💡
Problem solving
Identifies problems and develops logical solutions that address the problems
- 💭
Critical thinking
Identifies and synthesizes patterns and trends amongst various sources of information to reach a meaningful conclusion, perspective or insight
Meet the team
Applying with Hatch
Westpac is using Hatch to accept applications for this role. Hatch helps you demonstrate your fit, no matter your background.
Learn more about Hatch