Executive Assistant Job Description

An Executive Assistant is the organisation’s backstage manager. They handle meetings, messages, and admin, anticipating needs before they arise. Skilled at multitasking, confidentiality, and problem-solving, they keep everything running smoothly so leaders and companies succeed behind the scenes.

Key Responsibilities

  • 📅 Calendar management: Being an Executive Assistant means you're the gatekeeper to your boss's time. You'll sort through meeting requests, juggle competing priorities, and ensure your executive can focus on high-level responsibilities. They stay one step ahead by spotting schedule clashes before they happen and making smart calls on what deserves your boss's attention.
  • 🗣️ Communication management: You'll be the go-between for your executive and everyone else in the team. This means drafting emails, screening calls, and putting together presentations. Executive Assistants make sure the right messages get through and that their boss's ideas are communicated clearly to everyone who needs to know.
  • 📋 Project coordination: Executive Assistants help manage important projects, from planning stages right through to completion. This requires strong organisation skills and the ability to juggle multiple tasks at once.
  • ✈️ Travel arrangements: When the boss has places to be, the Executive Assistant is the one who makes it happen—smoothly and stress-free. That means booking flights, hotels, and transfers, plus crafting a detailed itinerary that ticks all the boxe
  • 📕 Confidential administration: Trust is huge in this role. often see confidential business details and personal information that require absolute discretion. Protecting your executive's interests while following company policies is essential, which is why integrity is non-negotiable.

Qualifications and Skills

  • Great communication skills: Executive Assistants are often the first point of contact for everyone trying to reach your boss. You'll need to be comfortable keeping confidential information under wraps.
  • Tech-savviness: You should be comfortable with office software like Word and Excel and be familiar with modern collaboration tools. Experience with scheduling systems and project management software? That’s a definite plus.
  • Time management and problem-solving skills: You need to think on your feet and sort it out quickly. Being proactive rather than reactive and working well independently and as part of the team will help you thrive in this fast-paced role.

Career Path and Opportunities

Working as an Executive Assistant gives you an incredibly versatile skill set that opens doors across different career paths. The organisational, communication and strategic abilities you'll develop are in high demand everywhere.

With experience, you might step up to Senior Executive Assistant or Chief of Staff roles, working as a strategic partner to top executives while building your leadership skills.

Many Executive Assistants branch out into project management, HR, or operations where their multitasking and coordination skills shine. Others move into office management, communications, or PR roles.

If you're strong on strategic thinking and relationship building, business development or corporate strategy could be your next move. The entrepreneurial skills you develop might even lead you to start your own business or consultancy.

  • Personal Assistant
  • Administrative Assistant
  • Office Manager
  • Senior Administrative Coordinator
  • Executive Coordinator
  • Business Support Officer
  • Secretary
  • Project Assistant
  • Operations Assistant
  • Chief of Staff

Example Job Description

Job title: Executive Assistant

Job overview:
As an Executive Assistant, you'll be right at the centre of the action, working closely with leadership to keep everything running smoothly. You'll provide admin support, manage busy schedules, and help steer your executive's agenda towards success with your top-notch organisation skills. This role is perfect if you thrive in dynamic environments and enjoy being at the heart of how a business functions.

Key responsibilities:

  • Keep daily schedules, meetings and appointments running like clockwork
  • Draft and edit correspondence, presentations and other important documents
  • Be the main point of contact between your executive and other stakeholders
  • Sort out travel arrangements, itineraries and agendas
  • Research topics, compile data and prepare reports to support decision-making
  • Handle confidential information with absolute discretion
  • Work with other team members to ensure smooth office operations

Required and preferred qualifications:

  • Proven experience as an Executive Assistant or in a similar admin role
  • Exceptional organisation and multitasking skills with attention to detail
  • Excellent written and verbal communication
  • Proficiency in office software like Microsoft Office and calendar tools
  • A proactive approach with the ability to anticipate needs and solve problems independently
  • Preferred: A relevant diploma or degree in business administration or related field

Perks/Benefits:

  • Competitive salary with performance-based bonus opportunities
  • Flexible work arrangements for better work-life balance
  • Access to professional development and training
  • Inclusive and supportive workplace culture
  • Health and wellness benefits
  • Opportunity to work closely with senior leadership and gain unique insights

Frequently Asked Questions

What does an Executive Assistant actually do day-to-day?

An Executive Assistant is essentially your executive's right-hand person. They keep everything running smoothly behind the scenes so the executive can focus on the big-picture decisions.

Their daily tasks typically include managing jam-packed calendars, setting up important meetings, sorting out travel logistics, preparing reports, and making sure communication flows properly both inside and outside the organisation.

Is an Executive Assistant just a glorified admin person?

Not at all! While admin skills are definitely part of the job, an Executive Assistant's role goes well beyond basic tasks. They often prioritise and plan high-level meetings, anticipate their executive needs before they ask, and solve problems on the fly.

What makes someone a great Executive Assistant rather than just an average one?

The best ones have a unique mix of skills that set them apart. Yes, they're incredibly organised with amazing attention to detail, but there's much more to it. Top Executive Assistants are:

Do I need special qualifications to become an Executive Assistant?

While formal qualifications can definitely help, they're not always mandatory. Many employers value relevant experience over degrees. That said, a diploma or certificate in business administration can give you a leg up, especially when you're starting.

Some Executive Assistants also pursue specialised executive assistant certifications to boost their credentials. The most important "qualifications" are often your track record, references, and demonstrated skills in organisation, communication and problem-solving.

How tech-savvy do I need to be as an Executive Assistant?

Pretty tech-savvy, to be honest! You'll definitely need to be comfortable with the Microsoft Office suite (especially Outlook for calendar management), and most Executive Assistants now use various collaboration tools like Slack, Teams, or Zoom.

Knowledge of travel booking systems, expense management software, and project management tools is also incredibly helpful.

What's the hardest part of being an Executive Assistant?

Most Executive Assistants would probably say it's the juggling act! You're constantly balancing competing priorities, managing interruptions, and having to switch tasks at a moment's notice. You need to be incredibly adaptable and keep a cool head under pressure.

Another challenge is maintaining confidentiality. You'll often be privy to sensitive information that you simply can't share, which requires a high level of professional discretion. Finally, there's the challenge of anticipating needs. The best Executive Assistants seem to know what their executive needs before they even realise it themselves!
 

Discover companies with administration roles
Explore roles