About the job
This job is about being a vital part of V/Line’s Station Staff team, where you will connect Victorians through safe and reliable transport. Your contributions will help ensure that every passenger has a fantastic experience while traveling. The team thrives on collaboration and support, making it a great environment for personal and professional growth.
You'll be responsible for
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Providing customer service
Serving as the first point of contact for passengers, ensuring they receive fantastic customer service.🧼
Maintaining station standards
Overseeing the cleanliness and presentation of the station, including cleaning duties.🎟️
Assisting with ticketing and fare checking
Helping passengers with ticketing, fare checking, and luggage handling as needed.Key criteria
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24/7 rotating roster availability
Flexibility to work various shifts across all days.View
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Exceptional customer service experience
Demonstrated ability to engage and assist passengers effectively.View
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Strong attention to detail
Ability to identify and address issues promptly.View
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