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2027 Customer Success Manager, Amazon Vendor Services

GraduateJuniorFull-timeHybridSydney NSW, AustraliaPosted 5 months agoVerified 5 months ago
Pending fitX of Y criteria met

About the job

This job is about making bold impacts with some of the largest Retail brands on Amazon. As a Customer Success Manager, you will play a crucial role in driving business growth and improving vendor engagement. The team thrives on collaboration, innovation, and a customer-obsessed mindset, ensuring that every day brings new opportunities to learn and grow.

You'll be responsible for

🚀

Identifying growth opportunities

Identifying, actioning, and providing advice on improving business input metrics to drive growth and enhance customer experience.
🔧

Executing support requests

Executing tactical support requests for vendors, including issue troubleshooting and data reporting.
💬

Building vendor relationships

Building strong relationships with vendors, acting as a trusted advisor and central contact for their needs.

Key criteria

📊

Analytical skills

Proven experience with data analysis and reporting tools.

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🤝

Relationship management

Demonstrated ability to build strong vendor partnerships.

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🗓️

Time management

Experience managing multiple tasks in a fast-paced environment.

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Meet the team

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5 criteria for this job
Analytical skills
Proven experience with data analysis and reporting tools.

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Relationship management
Demonstrated ability to build strong vendor partnerships.

View

Time management
Experience managing multiple tasks in a fast-paced environment.

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E-commerce knowledge
Understanding of e-commerce strategies and best practices.

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Technical proficiency
Experience with Excel, SQL, or Tableau for data analysis.

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