3IC - Cockburn
About the job
The job at JD Sports is all about being a key member of the store leadership team, focusing on delivering exceptional customer and employee experiences. As a 3IC, you will inspire and motivate your team while driving sales and achieving business goals. The environment is dynamic and collaborative, where everyone is encouraged to contribute to the store's success.
You'll be responsible for
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Modeling customer service
Demonstrating great customer service to every customer, every time, and coaching the team to do the same.📊
Driving sales performance
Supporting the Store Manager and Assistant Store Manager in achieving sales and KPI performance through effective leadership.✨
Upholding retail standards
Ensuring company retail standards are met and delivering visual excellence in the store.Key criteria
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Customer service experience
Demonstrated experience in a customer-facing service role.View
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Sales leadership experience
Proven experience leading teams to achieve sales targets and KPIs.View
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Strong communication skills
Effective communicator with a collaborative approach to teamwork.View