3IC -Marion
About the job
This job is about being a key member of the store leadership team at JD Sports, where the focus is on delivering exceptional customer and employee experiences. As a 3IC, you will inspire and motivate your team while contributing directly to the store's success. The team thrives on collaboration, energy, and a shared passion for sports fashion, creating a dynamic environment that encourages growth and excellence.
You'll be responsible for
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Delivering customer experiences
Model great customer service and visibly drive service outcomes by coaching the team.📈
Supporting management
Assist the Store Manager and Assistant Store Manager in driving sales and KPI performance.👩🏫
Recruiting and developing team members
Help in recruiting, inducting, and developing team members to maintain a high-performing culture.Key criteria
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Customer service experience
Demonstrated experience in a customer-facing service role.View
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Sales leadership experience
Proven experience leading teams to achieve sales targets and KPIs.View
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Strong communication skills
Effective communicator with a collaborative approach to teamwork.View
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