JD Sports Australia & New Zealand50 jobs

3IC - Pitt St

JuniorMid levelFull-timeOfficeSydney NSW, AustraliaPosted 2 months agoVerified 3 days ago
Pending fitX of Y criteria met

About the job

This job is about being a key member of the store leadership team at JD Sports, where customer experience is at the heart of everything. As a 3IC, you will inspire and motivate your team to deliver exceptional service while contributing to the store's success. The team thrives on collaboration, energy, and a shared passion for sports fashion, creating a vibrant atmosphere that drives results.

You'll be responsible for

🤝

Delivering customer service

Model great customer service, every customer, every time
🏆

Coaching team members

Visibly driving service outcomes by coaching team to deliver exceptional service and a ‘service over task’ mentality
📊

Supporting management

Support the Store Manager and Assistant Store Manager to drive sales and KPI performance

Key criteria

💼

Customer service experience

Demonstrated experience in a customer-facing service role.

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📈

Sales leadership experience

Proven experience leading teams to achieve sales targets and KPIs.

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🤝

Team collaboration skills

Strong communication skills for effective team collaboration.

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4 criteria for this job
Customer service experience
Demonstrated experience in a customer-facing service role.

View

Sales leadership experience
Proven experience leading teams to achieve sales targets and KPIs.

View

Team collaboration skills
Strong communication skills for effective team collaboration.

View

Retail management knowledge
Understanding of retail best practices and operational excellence.

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