JD Sports Australia & New Zealand20 jobs

3IC - Pitt St

JuniorMid levelFull-timeOfficeSydney NSW, AustraliaPosted 3 months agoVerified 10 hours ago
Pending fitX of Y criteria met

About the job

This job is about being a key member of the store leadership team at JD Sports, where customer experience is at the heart of everything. As a 3IC, you will inspire and motivate your team to deliver exceptional service while contributing to the store's success. The team thrives on collaboration, energy, and a shared passion for sports fashion, creating a vibrant atmosphere that drives results.

You'll be responsible for

🤝

Delivering customer service

Model great customer service, every customer, every time
🏆

Coaching team members

Visibly driving service outcomes by coaching team to deliver exceptional service and a ‘service over task’ mentality
📊

Supporting management

Support the Store Manager and Assistant Store Manager to drive sales and KPI performance

Key criteria

💼

Customer service experience

Demonstrated experience in a customer-facing service role.

View

📈

Sales leadership experience

Proven experience leading teams to achieve sales targets and KPIs.

View

🤝

Team collaboration skills

Strong communication skills for effective team collaboration.

View

View more

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2026
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms
  • Categories
Apply on JD Sports Australia & New Zealand
You'll apply on an external website
Think you're a good fit?See what the hiring team are looking for

View your fit

4 criteria for this job
Customer service experience
Demonstrated experience in a customer-facing service role.

View

Sales leadership experience
Proven experience leading teams to achieve sales targets and KPIs.

View

Team collaboration skills
Strong communication skills for effective team collaboration.

View

Retail management knowledge
Understanding of retail best practices and operational excellence.

View

A meaningful career starts with a match

Get started

Similar jobs

View all
JD Sports Australia & New Zealand
JD Sports Australia & New Zealand
3IC -MarionOaklands Park, SA · Full-time
This job is about being a key member of the store leadership team at JD Sports, where the focus is on delivering exceptional customer and employee experiences. As a 3IC, you will inspire and motivate your team while contributing directly to the store's success. The team thrives on collaboration, energy, and a shared passion for sports fashion, creating a dynamic environment that encourages growth and excellence.
The Reject Shop
The Reject Shop
Retail Team Member - St HelensTAS · Contract
The Team Member position at Dollarama Australia is all about supporting the daily operations of the store while creating a fantastic experience for customers. This job offers a wonderful opportunity to learn and grow in a supportive environment, perfect for those looking to start their retail journey. The team thrives on collaboration, flexibility, and a positive attitude, making it an exciting place to work.
Harris Farm Markets
Harris Farm Markets
Casual Shop Assistant - St IvesSt Ives, NSW · Contract
The Shop Assistant position at Harris Farm Markets is an exciting opportunity to join a family-owned fresh food retail business that values quality and exceptional customer experiences. Contributing to a purpose-driven environment, you will help create a welcoming atmosphere for customers while ensuring the store is well-stocked and organized. The team thrives on collaboration and support, making it a great place to grow your career and build lasting connections.
JD Sports Australia & New Zealand
JD Sports Australia & New Zealand
3IC - CockburnAtwell, WA · Full-time
The job at JD Sports is all about being a key member of the store leadership team, focusing on delivering exceptional customer and employee experiences. As a 3IC, you will inspire and motivate your team while driving sales and achieving business goals. The environment is dynamic and collaborative, where everyone is encouraged to contribute to the store's success.