Simpro Software1 follower19 jobs

Account Manager (Multiple Roles Available) | Growth & Expansion

Mid levelFull-timeHybridCBD, Melbourne VIC 3000, AustraliaPosted 1 week agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

The Account Manager position at Simpro is an exciting opportunity to join a rapidly growing Customer Success organisation. This job is all about taking ownership of customer renewals, strengthening relationships, and uncovering growth opportunities within a diverse portfolio. The team thrives on collaboration, discipline, and a customer-first mindset, making it a fantastic place to grow your career.

Meet the team

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You'll be responsible for

🔄

Owning renewals & reducing churn

Manage end-to-end renewals across a large portfolio with consistency and accuracy.
🌱

Identifying growth opportunities

Spot and act on expansion opportunities while partnering with customers to unlock additional value.
🤝

Building strong relationships

Engage with customers in a clear and direct way, translating product features into tangible business outcomes.

Key criteria

📊

Account management experience

Proven experience managing renewals for 100+ accounts.

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🔍

Growth opportunity identification

Demonstrated ability to spot and act on expansion opportunities.

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🗂️

CRM proficiency

Experience maintaining excellent CRM hygiene and account records.

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View your fit

5 criteria for this job
Account management experience
Proven experience managing renewals for 100+ accounts.

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Growth opportunity identification
Demonstrated ability to spot and act on expansion opportunities.

View

CRM proficiency
Experience maintaining excellent CRM hygiene and account records.

View

Customer success mindset
Strong focus on reducing churn and enhancing customer relationships.

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Process discipline
Experience following structured workflows in a fast-paced environment.

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A meaningful career starts with a match

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