About the job
This job is about joining the compassionate Healthcare at Home team at St John of God Healthcare, where you will support patients throughout their care journey. Your contributions will ensure that every patient experiences a smooth and welcoming service, making a significant impact on their recovery at home. The team values collaboration, empathy, and a commitment to patient care, creating a supportive environment for both staff and patients.
You'll be responsible for
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Collaborating with clinical teams
Working alongside clinical teams to support the seamless delivery of patient care.📞
Responding to patient queries
Addressing patient queries and escalating to clinical resources when necessary.📂
Managing patient files
Compiling and managing patient files, including admission documentation and care plans.Key criteria
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Healthcare administration experience
Demonstrated experience in healthcare administration practices.View
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Patient management systems knowledge
Experience using patient management systems for data entry.View
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Customer service skills
Proven ability to provide compassionate and professional customer service.View
