Ramsay Health Care9 followers172 jobs

Administration Clerk

JuniorPart-timeOfficeMelbourne VIC, AustraliaPosted 2 days agoVerified 3 days ago
Pending fitX of Y criteria met

About the job

The Front Desk Administration Clerk at Beleura Private Hospital is a vital part of the team, ensuring that every patient and visitor feels welcomed and cared for. This role is all about creating a warm and professional environment while managing inquiries and coordinating patient processes. The team thrives on collaboration, empathy, and a commitment to providing exceptional service.

Meet the team

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You'll be responsible for

👋

Welcoming patients

Greet patients, visitors, and staff with professionalism and empathy, creating a warm and inviting atmosphere.
📞

Managing inquiries

Handle incoming calls, emails, and inquiries, ensuring prompt and accurate responses to all.
🗂️

Coordinating admissions

Coordinate patient admissions, discharges, and appointment bookings while maintaining accurate records.

Key criteria

📞

Customer service experience

Proven experience in customer service roles, ideally in healthcare.

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🗂️

Strong organisational skills

Demonstrated ability to manage multiple priorities effectively.

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💻

Computer proficiency

Experience using hospital systems and learning new software quickly.

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A meaningful career starts with a match

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View your fit

5 criteria for this job
Customer service experience
Proven experience in customer service roles, ideally in healthcare.

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Strong organisational skills
Demonstrated ability to manage multiple priorities effectively.

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Computer proficiency
Experience using hospital systems and learning new software quickly.

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Excellent communication skills
Strong verbal and written communication skills in diverse settings.

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Healthcare administration knowledge
Understanding of patient admissions and healthcare workflows.

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