About the job
This job at Estia Health is all about making a meaningful difference in the lives of residents and their families. As a vital part of the team, you will help ensure the smooth operation of the home while providing exceptional customer service. The team values collaboration and is dedicated to creating a supportive and enriching environment for everyone.
You'll be responsible for
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Providing friendly customer service
Engaging with residents, families, and staff in a welcoming manner, whether in person, on the phone, or via email.📬
Managing front desk operations
Answering calls, managing emails, and ensuring smooth front desk activities.🗂️
Supporting office management
Assisting the office manager and residential aged care manager with daily tasks and paperwork.Key criteria
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Customer service experience
Demonstrated experience providing friendly customer service to diverse individuals.View
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Administration skills
Proven skills in managing paperwork and record keeping efficiently.View
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Computer proficiency
Experience with data management and various computer applications.View