Metro South Health7 followers87 jobs

Administration Officer

JuniorMid levelFull-timeHybridBrisbane QLD, AustraliaPosted 3 months agoVerified 3 days ago
Pending fitX of Y criteria met

About the job

This job is about being the first point of support in Cancer Services at Logan Hospital, where you will play a vital role in ensuring patients receive high-quality care. By providing essential administrative and reception support, you will help coordinate appointments and manage enquiries, making a significant impact on the healthcare experience. The team values collaboration and is dedicated to creating a welcoming environment for both staff and patients.

Meet the team

About the company

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You'll be responsible for

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Providing reception support

Managing enquiries and directing patients and visitors to ensure a smooth experience at the hospital.
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Coordinating patient appointments

Scheduling and managing clinic bookings and waiting lists to optimize patient flow and care delivery.
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Maintaining accurate patient records

Updating and ensuring the accuracy of patient information across hospital systems to support quality care.

Key criteria

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Appointment coordination experience

Demonstrated experience managing patient appointments and clinic bookings.

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Strong communication skills

Proven ability to communicate effectively in a busy healthcare environment.

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Accurate record-keeping

Experience maintaining and updating patient records in healthcare systems.

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5 criteria for this job
Appointment coordination experience
Demonstrated experience managing patient appointments and clinic bookings.

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Strong communication skills
Proven ability to communicate effectively in a busy healthcare environment.

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Accurate record-keeping
Experience maintaining and updating patient records in healthcare systems.

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Customer service focus
Strong background in providing exceptional service to patients and visitors.

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Prioritisation skills
Ability to manage competing priorities efficiently in a fast-paced setting.

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