Administration Officer
JuniorMid levelFull-timeHybridCity of Ballarat, VIC, AustraliaPosted 2 weeks agoVerified 20 hours ago
About the job
This job is about providing high-level administrative support to the State-wide Equipment Program (SWEP), which aims to assist frail aged individuals and those with disabilities. By processing applications and managing communications, you will play a vital role in enhancing the safety and independence of the community. The team values a collaborative and supportive work environment, where everyone is encouraged to contribute and grow.
You'll be responsible for
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Processing funding requests
Handling and managing applications for funding in accordance with program guidelines.✅
Checking eligibility of consumers
Verifying the qualifications of consumers for the services provided by SWEP.📞
Liaising with consumers and practitioners
Communicating effectively with consumers, Allied Health Practitioners, and suppliers to ensure smooth operations.Key criteria
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MS Office proficiency
Demonstrated experience using MS Office Suite effectively.View
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Customer service experience
Proven background in providing excellent customer service.View
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Empathy towards consumers
Experience understanding and addressing consumer needs.View
