Administration Officer - Mental Health Lounge - Emergency Department
About the job
This job is about providing vital administrative support in the Mental Health Lounge within the Emergency Department at Logan Hospital. Supporting clinicians and patients in a fast-paced environment is crucial for ensuring quality care. The team values a respectful, culturally safe, and patient-focused atmosphere, working collaboratively across various shifts.
You'll be responsible for
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Managing patient processes
Managing patient registration, admission, transfer and discharge processes using hospital information systems.👥
Providing front-of-house support
Providing professional front-of-house support to patients, families, emergency services and the public.📝
Conducting patient interviews
Conducting patient interviews to confirm personal and financial information and complete necessary documentation.Key criteria
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Administrative experience
Demonstrated experience in administrative or secretarial roles.View
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Effective communication skills
Ability to tailor communication style to diverse audiences.View
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Organisational skills
Proven ability to prioritise competing tasks effectively.View
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