About the job
This job at Estia Health is all about making a meaningful impact in aged care. As part of a vibrant community, you will play a crucial role in ensuring the home runs smoothly while enriching the lives of residents and their families. The team values collaboration and a proactive approach, creating an environment where everyone can thrive.
You'll be responsible for
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Providing friendly customer service
Engaging with residents, families, and visitors in a warm and welcoming manner, whether in person, on the phone, or via email.🏢
Managing front desk operations
Handling calls, emails, and welcoming visitors while ensuring smooth daily operations at the home.🤝
Supporting management and staff
Assisting the residential aged care manager and client services officer in their daily tasks and helping staff grow.Key criteria
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Customer service experience
Demonstrated experience providing friendly service to clients and visitors.View
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Administrative skills
Proven ability to manage paperwork and maintain records effectively.View
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Computer proficiency
Experience using computer systems and data management tools.View
