About the job
Join the team as a Patient Administration Officer at Princess Alexandra Hospital, where you will support the delivery of high-quality healthcare services. This job is all about providing frontline customer service to patients, visitors, and staff while managing essential administrative processes that enhance patient care and hospital operations. The team values collaboration and a friendly work environment, making it a great place to grow your career.
You'll be responsible for
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Providing customer service
Delivering friendly and professional front counter, phone, and email support to patients, visitors, and staff.📋
Maintaining patient information
Keeping accurate patient demographic and admission information within hospital systems.📅
Coordinating appointments
Managing patient appointments, procedures, cancellations, and waiting lists.Key criteria
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Customer service experience in healthcare
Demonstrated experience providing customer service in healthcare settings.View
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Communication skills
Excellent verbal and written communication skills for effective interaction.View
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Organisational skills
Strong ability to manage multiple priorities in a fast-paced environment.View
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