This job is about being a Supervisor/Data Corrections Officer in the Admissions Department at Hornsby Ku-ring-gai Hospital. The role is crucial in delivering high-quality patient-centered care while providing opportunities for personal and professional growth. The team thrives on collaboration and mutual support, creating a nurturing environment where everyone can contribute to better healthcare.
You'll be responsible for
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Supervising Admissions staff
Providing oversight to ensure high levels of customer service to patients, visitors, and carers.📊
Improving data quality
Contributing to the enhancement of data quality for inpatient episodes by ensuring compliance with policies and procedures.📚
Training staff
Ensuring that staff are trained to provide accurate data entry and correct errors as required.Skills you'll need
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Excellent communication skills
Ability to convey information clearly and effectively to patients, visitors, and staff.🤝
Customer service skills
Demonstrated ability to provide high-quality service to patients and their families.🧩
Problem-solving skills
Proven experience in identifying issues and implementing solutions, especially under deadlines.View more