Adoption & Retention Product Manager- Australia
About the job
This job is about leading the technical and architectural requirements for high-touch customer engagements at Salesforce. The impact of this role is significant as it helps establish reference-able success stories and ensures successful deployments of the Marketing Cloud platform. The team values collaboration, innovation, and a commitment to excellence, creating an environment where everyone can thrive.
You'll be responsible for
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Validating architectural integrity
As the MC Adoption Product Manager, you are the technical authority responsible for validating the architectural integrity and complexity of our most successful customer implementations.🔍
Leading technical discovery sessions
Lead complex, hands-on, deep-dive technical discovery sessions with customer engineering and architecture teams to fully map and document the current state and success-driving future state of the Marketing Cloud implementation.📊
Translating successful architectures
Translate successful customer architecture into formal, referenceable assets, including solution blueprints, data flow diagrams, technical integration maps, and governance frameworks.Key criteria
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7+ years in solution architecture
Experience in Solution Architecture or Technical Consulting within enterprise software.View
📊
3+ years with Marketing Cloud
Hands-on experience designing and implementing Marketing Cloud architectures.View
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Expert-level technical documentation skills
Proven ability to create clear architectural diagrams and documentation.View
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